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bean9900
Posts: 5
Registered: ‎10-06-2012

Cannot turn on Wifi

Not sure why this just happened but the Wifi is turned off and when I try to turn it on in the settings menu I get an error. Any help?

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JKenP
Posts: 37
Registered: ‎10-04-2011

Re: Cannot turn on Wifi

You've tried the reboots, right?

 

Be sure to do both router and Revue.  I would suggest doing that  with the router allowed to process with the Revue off.

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bean9900
Posts: 5
Registered: ‎10-06-2012

Re: Cannot turn on Wifi

Yeah, I have rebooted both and nothing. I have to go in a reset the time and date then try to turn on the wifi. It just sits there they says there is an error

Retired Logitech Employee / Moderator (Inactive)
Logisgo
Posts: 1,069
Registered: ‎06-26-2012

Re: Cannot turn on Wifi

Hello bean9900,

 

What does the error message say? Please advise. 

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CatfishRivers
Posts: 743
Registered: ‎01-22-2011

Re: Cannot turn on Wifi

Try setting a static IP.

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bean9900
Posts: 5
Registered: ‎10-06-2012

Re: Cannot turn on Wifi

It just says "error" when I attempt to tun the wireless on. I get prompted to change the date and time then when I try to turn the wireless on it sits there for a few minutes then says error. 

 

I can't set any kind of IP because the add wireless section is grayed out. 

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CatfishRivers
Posts: 743
Registered: ‎01-22-2011

Re: Cannot turn on Wifi

Try doing a full factory reset of your Logitech Revue. Then if it still doesn't work try a full factory reset of your router.

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bean9900
Posts: 5
Registered: ‎10-06-2012

Re: Cannot turn on Wifi

I have tried both no no avail. Weird that it would change overnight

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CatfishRivers
Posts: 743
Registered: ‎01-22-2011

Re: Cannot turn on Wifi

[ Edited ]

bean9900 wrote:

I have tried both no no avail. Weird that it would change overnight


Ok - I wasn't sure because you had said you "rebooted" your Revue and router. Technically speaking "rebooting" is not the same thing as a full factory reset. 

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bean9900
Posts: 5
Registered: ‎10-06-2012

Re: Cannot turn on Wifi

Yeah, I did a factory reset of the Revue and last week as I was having trouble installing apps. I was connected for a few days after the reset but then it went down all of the sudden.