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dewd_1969
Posts: 35
Registered: ‎02-18-2012
0

Re: Cannot update YouTube nor TV & Movies apps

I would like to add to this the things I have tried.

 

  • I tried updating via the market and via "my apps".
  • I tried installing the .apk directly (saving it from another device)
  • I tried resetting my Revue
  • I tried adding a second Google account and installing it from there
  • I tried rebooting many times with the same results

 

Each time I'm able to download the update but the install fails.  

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deckerbm
Posts: 14
Registered: ‎09-05-2011
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Re: Cannot update YouTube nor TV & Movies apps

I set my network configuration to static IP and set my DNS as 8.8.8.8 and 8.8.4.4.  Did a CTRL-ALT-DEL and tried to install via Featured Apps and still no go.

 

Cat, I've PM'd you my preexisting case number.

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zews79
Posts: 1
Registered: ‎02-20-2012
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Re: Cannot update YouTube nor TV & Movies apps

Same issue here, can't update YouTube or TV & Movies.  I've tried everything even a factory reset.

Retired Logitech Employee / Moderator (Inactive)
CatLogitech_OLD
Posts: 51
Registered: ‎02-15-2012
0

Re: Cannot update YouTube nor TV & Movies apps

If you have tried everything in this thread please contact our Revue Support team so that they can look into this further for you.

Cat
Logitech Support Specialist

If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.
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madj42
Posts: 32
Registered: ‎05-13-2011
0

Re: Cannot update YouTube nor TV & Movies apps

I contacted support today and looks like this is still being looked into.  I am seeing this with Photos, NBA TV, and Youtube.

 

I tell you, not having root access to this device makes me feel crippled as I know I could fix this myself.

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leosvue
Posts: 4
Registered: ‎08-26-2011
0

Re: Cannot update YouTube nor TV & Movies apps

When it says update of "YouTube for Google TV" unsuccessful turnoff your device and then try to update again! For me it works!

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dewd_1969
Posts: 35
Registered: ‎02-18-2012
0

Re: Cannot update YouTube nor TV & Movies apps


leosvue wrote:

When it says update of "YouTube for Google TV" unsuccessful turnoff your device and then try to update again! For me it works!


You mean unplug the Revue?

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leosvue
Posts: 4
Registered: ‎08-26-2011
0

Re: Cannot update YouTube nor TV & Movies apps

[ Edited ]

Yes ,If First time doesn't work, try two three times!!

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DemolitionMan
Posts: 32
Registered: ‎12-27-2008
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Re: Cannot update YouTube nor TV & Movies apps

I've done everything mentioned in this thread with no luck. This is way too much work just to update one app here Logitech. FIX IT!

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DemolitionMan
Posts: 32
Registered: ‎12-27-2008

Re: Cannot update YouTube nor TV & Movies apps

You know I think the problem is that the new version is trying to delete off the old version (or overwrite it) but since the old version is in an "read only" directory its not being allowed permission. This I suspect is where the problem lies.