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Re: Cannot update YouTube nor TV & Movies apps
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02-20-2012 03:58 PM
I would like to add to this the things I have tried.
- I tried updating via the market and via "my apps".
- I tried installing the .apk directly (saving it from another device)
- I tried resetting my Revue
- I tried adding a second Google account and installing it from there
- I tried rebooting many times with the same results
Each time I'm able to download the update but the install fails.
Re: Cannot update YouTube nor TV & Movies apps
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02-20-2012 05:18 PM
I set my network configuration to static IP and set my DNS as 8.8.8.8 and 8.8.4.4. Did a CTRL-ALT-DEL and tried to install via Featured Apps and still no go.
Cat, I've PM'd you my preexisting case number.
Re: Cannot update YouTube nor TV & Movies apps
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02-20-2012 05:28 PM
Same issue here, can't update YouTube or TV & Movies. I've tried everything even a factory reset.
Re: Cannot update YouTube nor TV & Movies apps
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02-22-2012 06:06 AM
If you have tried everything in this thread please contact our Revue Support team so that they can look into this further for you.
Logitech Support Specialist
If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.
Re: Cannot update YouTube nor TV & Movies apps
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02-23-2012 05:48 PM
I contacted support today and looks like this is still being looked into. I am seeing this with Photos, NBA TV, and Youtube.
I tell you, not having root access to this device makes me feel crippled as I know I could fix this myself.
Re: Cannot update YouTube nor TV & Movies apps
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02-24-2012 08:22 PM
When it says update of "YouTube for Google TV" unsuccessful turnoff your device and then try to update again! For me it works!
Re: Cannot update YouTube nor TV & Movies apps
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02-24-2012 08:25 PM
leosvue wrote:When it says update of "YouTube for Google TV" unsuccessful turnoff your device and then try to update again! For me it works!
You mean unplug the Revue?
Re: Cannot update YouTube nor TV & Movies apps
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02-24-2012 08:28 PM - edited 02-24-2012 08:31 PM
Yes ,If First time doesn't work, try two three times!!
Re: Cannot update YouTube nor TV & Movies apps
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02-24-2012 10:33 PM
I've done everything mentioned in this thread with no luck. This is way too much work just to update one app here Logitech. FIX IT!
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02-24-2012 11:25 PM
You know I think the problem is that the new version is trying to delete off the old version (or overwrite it) but since the old version is in an "read only" directory its not being allowed permission. This I suspect is where the problem lies.
