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sundarms
Posts: 5
Registered: ‎04-02-2008
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Connected to network but not to internet error - Belkin N+ router

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Hello,

 

I received my  Revue couple of days back and since then I have been trying to get it working but could not proceed beyond the 5th step of the initial setup. It seems to get stuck for a while in downloading updates and then errors out  with message ' Connected to network but not to internet'.

 

I see that in the router admin page that Revue got a DHCP address and lists it.

 

I have rebooted the router and the Revue box.

 

I played around changing the security encryption type in the router but with no affect.

 

Wireless mode in router is set to B&G&N.

Bandwidth is 20/40MHz

Security type : WPA-PSK (No Server)

Authentication : WPA-PSK + WPA2-PSK (both are enabled)

Encryption : TKIP+AES (both)

 

 

Any one has any ideas to make this work ? I hate to return the box back.

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snackbidi
Posts: 42
Registered: ‎11-12-2010
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Re: Connected to network but not to internet error - Belkin N+ router

Your best bet is to connect it to the network wired, with Ethernet. If that is absolutely impossible, try turning off all encryption and security on the wireless router for 2 minutes until it completes initial setup. That should do the trick. After you have finished setting the unit up and configured it with your entire system, then you can restore your wireless security to what it was previously and then alter the settings on the Revue to work with the encryption. Also, just for kicks, check what internal IP address your router is giving to the Revue on your local network, then proceed with the setup as you normally do until it hits the error, and then ping the Revues IP address from your computer while the Revue is still powered on and the error message I'd still present on the screen. See if there are any abnormal results when you ping it.
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sundarms
Posts: 5
Registered: ‎04-02-2008
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Re: Connected to network but not to internet error - Belkin N+ router

Thanks . Will try them out. Currently I worked around the problem by connecting my older router (D-Link DI-524 which supports G) to my Belkin router as an access point. Revue connects to my older D-Link's SSID. Both these routers are located side-by-side and D-Link has lesser strength signal. These make me believe some kind of compatibility issue with Belkin N and Revue.

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z-run
Posts: 6
Registered: ‎08-31-2011
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Re: Connected to network but not to internet error - Belkin N+ router

Best solution I found to eliminate connectivity issues is to use a powerline kit and connect the revue using ethernet. I picked a Western Digital Livewire powerline kit from amazon an its been working flawlessly. The kit also has a built-in 4-port switch so I plugged in the DVR, ATV2 and TV to it and everything is so much faster. Hope this helps!