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GHB
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GHB
Posts: 1
Registered: ‎10-09-2011
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Logitech Revue/crackle.com Will not play movies without stopping .

 
Retired Logitech Employee / Moderator (Inactive)
CatLogitech
Posts: 3,664
Registered: ‎10-05-2010
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Re: Logitech Revue/crackle.com Will not play movies without stopping .

Hello GHB,

 

Were you able to solve the issue you have with crackle?

 

If not what movies were you trying to watch?

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Cat
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Edjan
Posts: 14
Registered: ‎01-23-2012
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Re: Logitech Revue/crackle.com Will not play movies without stopping .

I have the same problem, they show the free movies and I click on WATCH it goes to loading and just keeps loading for hours. No Movie

Retired Logitech Employee / Moderator (Inactive)
CatLogitech
Posts: 3,664
Registered: ‎10-05-2010
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Re: Logitech Revue/crackle.com Will not play movies without stopping .

What movie are you trying to watch?

 

Have you done a reset before going to crackle?

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Cat
Logitech Support Specialist

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Edjan
Posts: 14
Registered: ‎01-23-2012
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Re: Logitech Revue/crackle.com Will not play movies without stopping .

What reset and how do I get to it

Retired Logitech Employee / Moderator (Inactive)
CatLogitech
Posts: 3,664
Registered: ‎10-05-2010
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Re: Logitech Revue/crackle.com Will not play movies without stopping .

Hello Edjan,

 

Try Ctrl+Alt+Del to reset the Revue then go straight to Crackle from the spotlight section.

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Cat
Logitech Support Specialist

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vm888666
Posts: 1
Registered: ‎02-26-2012
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Re: Logitech Revue/crackle.com Will not play movies without stopping .

[ Edited ]

I reset Logitech Revue by following your instructions (Alt + Ctrl + Del) & then navigated to Crackle website  but  am still not able to view movies.  I am able to view movies on my desktop computer.

Retired Logitech Employee / Moderator (Inactive)
CatLogitech
Posts: 3,664
Registered: ‎10-05-2010
0

Re: Logitech Revue/crackle.com Will not play movies without stopping .

Hello vm888666,

 

Are you going to the Spotlight section first then Crackle?

 

What is happening when you go there?

 

Have you tried clearing the data from Chrome? (the easiest way to do this is to go to System Settings>Applications>Manage Applications>Google Chrome> Clear data and clear cache)

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Cat
Logitech Support Specialist

If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.