Reply
Logi Browser
b1nc0de
Posts: 5
Registered: ‎01-20-2012
0

Logitech TV Cam not detected by Revue

Please help me!

I have done all this prosedure... But nothing... :smileysad: http://logitech-en-amr.custhelp.com/app/answers/detail/a_id/19970/~/logitech-tv-cam-not-detected-by-...

 

Logi Guru
Eferzz
Posts: 2,241
Registered: ‎07-28-2011

Re: Logitech TV Cam not detected by Revue


b1nc0de wrote:

Please help me!

I have done all this prosedure... But nothing... :smileysad: http://logitech-en-amr.custhelp.com/app/answers/detail/a_id/19970/~/logitech-tv-cam-not-detected-by-...

 


If you have a computer plug it into it.  It should recognize it as a "USB Video Device" under the Imaging Devices of the Device Manager.  Also, its Properties  > Detail tab > Hardware Ids drop down.  The first line should be "USB\VID_046D&PID_080C&REV_0010&MI_00" if it isn't then you might not have the right webcam.

_______________________________________________________________________________________________________________
If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.
Logi Browser
b1nc0de
Posts: 5
Registered: ‎01-20-2012
0

Re: Logitech TV Cam not detected by Revue

Logitech HD Pro Webcam c910 is not right cam?

And I have another one Logitech Webcam C110. Same problem on Revue!

In PC there is not problem. There are working correctly... But on Revue Prioblems...  

Logi Guru
Eferzz
Posts: 2,241
Registered: ‎07-28-2011

Re: Logitech TV Cam not detected by Revue


b1nc0de wrote:

Logitech HD Pro Webcam c910 is not right cam?.  


No.  It isn't the right cam.

_______________________________________________________________________________________________________________
If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.
Logi Browser
b1nc0de
Posts: 5
Registered: ‎01-20-2012
0

Re: Logitech TV Cam not detected by Revue

????

Can you please send me list of right cams?

Logi Guru
Eferzz
Posts: 2,241
Registered: ‎07-28-2011

Re: Logitech TV Cam not detected by Revue


b1nc0de wrote:

????

Can you please send me list of right cams?


Just this one (http://www.logitech.com/en-us/smartTV/accessories/devices/tv-cam)

_______________________________________________________________________________________________________________
If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.
Logi Apprentice
BrainStormer
Posts: 135
Registered: ‎11-03-2010

Re: Logitech TV Cam not detected by Revue

You may have been confused because the C910 and the Logitech TV Cam for Revue look alike in pictures. But the TV Cam is physicaly larger and has a hardware encode built in to offload the revue's processor.

Logi Browser
b1nc0de
Posts: 5
Registered: ‎01-20-2012
0

Re: Logitech TV Cam not detected by Revue


BrainStormer wrote:

You may have been confused because the C910 and the Logitech TV Cam for Revue look alike in pictures. But the TV Cam is physicaly larger and has a hardware encode built in to offload the revue's processor.


Yes thats right ... In picture they are same...:smileysad: Now i will buy new TV Cam... Thanks for all...

 

Last question. Without TV Cam i can`t open Logitech Vid HD application and write text message? Cam is necessary?

Logi Guru
Eferzz
Posts: 2,241
Registered: ‎07-28-2011

Re: Logitech TV Cam not detected by Revue


b1nc0de wrote:

Yes thats right ... In picture they are same...:smileysad: Now i will buy new TV Cam... Thanks for all...

 

Last question. Without TV Cam i can`t open Logitech Vid HD application and write text message? Cam is necessary?


The Logitech ViD HD application is a video conferencing client not a instant message client.  So, yes, the TV Cam is required to use it.

_______________________________________________________________________________________________________________
If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.
Logi Apprentice
BrainStormer
Posts: 135
Registered: ‎11-03-2010

Re: Logitech TV Cam not detected by Revue

I wish there was a test mode that allowed incomming only calls.   It would be nice to call the TV upstairs and tell the kids to come down etc...