03-04-2012 04:11 PM
I recently purchase a couple of refurbished Revue's from Amazon and one set up easily with no issues but the second one for our vacation home, is missing several critical app's that I have on other one - such as Market App, YouTube, Pandora - all missing but it is updated to Honeycomb 3.1 and it's the same layout and everything else is there but I can find no way to add these app's - it's like there is a corrupted file or something perhaps I am not understanding.
Is there anyway I can redownload the last update to reinstall it and hopefully get these app's back - the Market app is absolutely critical and is the most valuable app on the Revue -
Anyone have any ideas? Thanks!
03-04-2012 06:04 PM
PROBLEM SOLVED! Someone on here suggested unplugging the Revue for ONE FULL MINUTE (nothing less) and that would cause a cold reboot - which worked! All my apps are there now - including YouTube, Market, Pandora and others that were initially missing. When all else fails RE-BOOT (but do make sure it's for one full minute - that was my error the first time I rebooted, I only waited maybe 15 seconds - it does matter!
03-09-2012 06:01 AM
Well, I spoke too soon - they (Market, Pandora, YouTube and few others) are once again missing - they just disappeared. Weird... I tried the cold reboot (over a minute) and same issue - in fact I've rebooted 3 times - same thing. But I do have the Netflix app and a couple of others - I've tried clearing the cache and other than that not sure what else I can do - I'm stuck.
LOGITECH: feel free to jump in here - hopefully you are still providing some level of support for your customers? Anyone with this problem figured it out?
I have two of these, the other one is not losing it's app's at all, ever. Very strange - both are with 30' of the wireles router and Netflix on both is working just fine. THANKS!
03-09-2012 07:12 AM
One the unit you are having trouble with have you tried forgetting your network and reconnecting? Also try removing your google account and readding it again as well.
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03-12-2012 07:05 AM - edited 03-12-2012 07:06 AM
As I posted in another thread, I am having the SAME EXACT problem, all of a sudden (Wednesday of last week) many of my apps just vanished - TV&Movies, Twitter, Youtube, Pandora, Napster, etc...AND Market(now Play).
Also every sinfle app that I had downloaded are also gone. I can see in settings->storage that I have much more free space than I had previously had...leads me to believe these missing apps are not going to suddenly reappear...
In addtion I cannot use search or Chrome, but I CAN watch movies on Netflix app just fine (so my wifi is working just fine)....
03-12-2012 10:08 AM - edited 03-12-2012 10:09 AM
If you need any apps, just side-load them.
I first side-loaded ES File Explorer from an USB stick. This app interfaces with DropBox so I use it to install other apps after I upload the apps to DropBox.
I installed Flash Player, and ESPN3 has improved. Not sure if it is just a coincidence.
Send me a message if you want to know how to side-load, or google it. It's not that hard.
03-12-2012 10:11 AM
Would you mind sharing the side load process with us all? The reason being I would like to add the Logitech Alert security camera app from Android to my Revue (for some very odd reason it's not on the list when I search) - so I can have more features that show up on my TV for the Alert cameras. Many thanks! Bob
03-12-2012 10:58 AM - edited 03-12-2012 11:00 AM
I have not done this with any pay app so if you do get a pay app to work on your Revue, maybe send the developer a buck or two for support.
First, you need the .apk file of the app you want to sideload. To get the .apk, you install the app on your phone. Then you back it up. I use Astro File Manager (or ES File Explorer will work too) for the backup. The backup will create the .apk for you in the "backups" folder.
Now you can transfer the .apk file to an USB drive or upload it to DropBox.
Plug the USB drive to the Revue, or browse to your DropBox account.
Once you select the .apk file, the Revue will ask if you want to install it.
That's all there is to it.
03-12-2012 11:01 AM
Thanks - but I guess that won't work afterall because we don't have Android phones, just the Revue is Android capable (yet no Revue App on the list of apps!). But I appreciate your sharing that with me... Bob
03-12-2012 11:52 AM
There's no need to try and sideload any Flash apps.
Flash is baked into the GTV OS and can only be updated by Logitech through an update. Adobe would give a Flash update to Google who would then pass it along to Logitech.
Yeah it might look like you "downloaded" a Flash version from market - but it's useless and will just waste space.
If you noticed improvement in ESPN3 it's a coincidence (or shall we call it a placebo effect)? -