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Re: Network 101 and FAQ
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11-16-2011 06:53 PM
Eferzz wrote:
bill-e wrote:thanks for that. I was able to connect to the internet...but my speed was 300k and not 7m. there seems to be some incompatability with the VIP922 because when I remove it from the switch the speed increases to normal.
Weird, I've never seen this before.
Yeah, you might want to call Dish Network on that. I don't know why that would be unless the Dish Network box is inundating your Internet Connection or Revue.
It makes no sense to me. I'm hoping that with the next upgrade we have the ability to set a static IP. For some reason I think that DHCP has something to do with this.
Re: Network 101 and FAQ
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11-17-2011 06:36 AM - edited 11-17-2011 06:38 AM
bill-e wrote:It makes no sense to me. I'm hoping that with the next upgrade we have the ability to set a static IP. For some reason I think that DHCP has something to do with this.
Well, I dunno. Once DHCP assisgns/obtains an address it should not be a concern. Maybe you can set a DHCP reservation which is almost as good. Anyways, in the developers release and Android 3.1 (Honeycomb) there is the ability to set a static IP address. So, unless Logitech intentionally removes it, you should have that ability and test.
I don't believe it should matter due to the way DHCP works. It should only be relevant when assigning addresses if the a new client requests or if a current one's lease expires. Weird DHCP are usually related to Network Address Translation (NAT) because the two tables aren't properly synchonized. However, that only applies when an item outside your network is communicating with a device inside your network; not between two devices inside your network.
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Re: Network 101 and FAQ
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11-17-2011 12:15 PM
Kiruban wrote:Hello JonC,
What is the distance between your Wireless Router and the Logitech Revue? Does this disconnect behaviour only takes place only at night? What is the lease rate of your wireless router?
Regards
Thanks for the reply . The wireless N TrendNet router is maybe 20 feet away in the next room. I don't believe it to be a signal loss issue. The signal is 2 out of 3 bars when connected according to the signal meter in the Revue. I thought might be a lease issue. So I set the lease duration to 10 days in the router a few weeks ago. So it's not that.
The disconnection issue doesn't aways occur every night. I don't believe it has happened when I was actually using the Revue but I don't use it that much.
Re: Network 101 and FAQ
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11-17-2011 06:29 PM
Eferzz wrote:
bill-e wrote:It makes no sense to me. I'm hoping that with the next upgrade we have the ability to set a static IP. For some reason I think that DHCP has something to do with this.
Well, I dunno. Once DHCP assisgns/obtains an address it should not be a concern. Maybe you can set a DHCP reservation which is almost as good. Anyways, in the developers release and Android 3.1 (Honeycomb) there is the ability to set a static IP address. So, unless Logitech intentionally removes it, you should have that ability and test.
I don't believe it should matter due to the way DHCP works. It should only be relevant when assigning addresses if the a new client requests or if a current one's lease expires. Weird DHCP are usually related to Network Address Translation (NAT) because the two tables aren't properly synchonized. However, that only applies when an item outside your network is communicating with a device inside your network; not between two devices inside your network.
I normally wouldn't think that either but I've switched to DSL and have this piece of crap Westell 7500 modem/router that my phone company uses and my Tablet also had problems with DHCP and this router and I resolved it by going static.
The router doesnt seem to hace a way to assign the same ip via Mac so I cant try that.
Also, for some reason I cant get my Linksys to work if I bridge the Westell. The Westell bridges fine but the Linksys does not get an external IP address, when it does get an IP it's always a 10.xxx address. My DSL support people have been zero help. I'd love to be able to use a real router and bridge this Westell.
Re: Network 101 and FAQ
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11-18-2011 10:23 AM
Hello JonC,
The Revue box acquires the IP address from your Router and if it is not able to communicate properly with the box, it drops the connection and when you reboot the revue, it finds the revue once again and assigns it an IP.
Would you be able to do the following:
1. Go to Settings>Network>Wifi Settings> find your network and it should say "Connected or Remembered", Click on OK
2, It would give you the option to Forget or Cancel, Click on Forget
3, Power Cycle the Router(Unplug the router and let it sit for 1 - 2 mins and plug it back in)
4, Reboot the Revue (CTRL+ALT+DEL)
5, When the Revue reboots, Go to Settings>Network>Wifi Settings and re-connect to your network
Let us know how it goes.
Regards
Kiruban
Logitech Support Specialist
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Re: Network 101 and FAQ
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12-05-2011 01:16 PM
Hi Guys,
I've had an issue that I haven't been able to resolve since I first bought my Revue about 4 months ago. I have it in my living room and would prefer to have it hard wired via ethernet vs. a wireless hookup. I could never get the setup to complete with an ethernet connection. I then would change to wireless n and complete the setup no problem. I still have been trying to go back to a wired connection but the Revue doesn't see a connection with an ethernet cable plugged in.
All of the cables are good, the ethernet cable is plugged directly into my router, I have disabled WiFi and told the Revue to forget the WiFi network. I have also tried rebooting and unplugging the Revue to force a restart both with the cable connected, disconnected and also connecting during the reboot. Bottomline, the Revue never recognizes that there is an Ethernet cable connected.
I'd appreciate any ideas that you guys may have.
Re: Network 101 and FAQ
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12-05-2011 02:43 PM
HooverF16 wrote:Hi Guys,
I've had an issue that I haven't been able to resolve since I first bought my Revue about 4 months ago. I have it in my living room and would prefer to have it hard wired via ethernet vs. a wireless hookup. I could never get the setup to complete with an ethernet connection. I then would change to wireless n and complete the setup no problem. I still have been trying to go back to a wired connection but the Revue doesn't see a connection with an ethernet cable plugged in.
All of the cables are good, the ethernet cable is plugged directly into my router, I have disabled WiFi and told the Revue to forget the WiFi network. I have also tried rebooting and unplugging the Revue to force a restart both with the cable connected, disconnected and also connecting during the reboot. Bottomline, the Revue never recognizes that there is an Ethernet cable connected.
I'd appreciate any ideas that you guys may have.
On the back of the Revue, the Ethernet port has physcial amber and green leds which indicates activity and link status. If they are lit or flashing then they're obviously connected and working. However, you should check GTV Settings > Network > Network Information and double check the settings for Private Network, Wireless Network, and Wired Network. If the Private network is enabled then the Ethernet port on the back of the Revue is on its own private subnet and cannot partcipate on your home network. You'll have to disable the Wireless network GTV Settings > Network > Wi-Fi settings > Wi-Fi and remove the checkmark then reboot the Revue.
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Re: Network 101 and FAQ
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12-05-2011 03:38 PM
Eferzz wrote:On the back of the Revue, the Ethernet port has physcial amber and green leds which indicates activity and link status. If they are lit or flashing then they're obviously connected and working. However, you should check GTV Settings > Network > Network Information and double check the settings for Private Network, Wireless Network, and Wired Network. If the Private network is enabled then the Ethernet port on the back of the Revue is on its own private subnet and cannot partcipate on your home network. You'll have to disable the Wireless network GTV Settings > Network > Wi-Fi settings > Wi-Fi and remove the checkmark then reboot the Revue.
Unfortunately, I have tried that and have gone as far as also getting the Revue to forget the SSID that it is connected to. I've rebooted and also unplugged the power supply to force a restart/reboot. None of this has had any effect. The lights are out on the back and the WiFi is turned off.
Re: Network 101 and FAQ
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12-05-2011 03:58 PM - edited 12-05-2011 03:59 PM
HooverF16 wrote:Unfortunately, I have tried that and have gone as far as also getting the Revue to forget the SSID that it is connected to. I've rebooted and also unplugged the power supply to force a restart/reboot. None of this has had any effect. The lights are out on the back and the WiFi is turned off.
If you're not even getting lights on the Ethernet Port then I would try different Ethernet cables or a different port on your router. That's usually indicative that something is broken. It could even be the port on the Revue. The lights are suppose to light up any time there's an Ethernet connection even if its primary connection is WiFi. It does support acting as a Ethernet to wireless bridge, so if the lights aren't working on the Ethernet port then it means there's something physically wrong.
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