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kieranmacdaddy
Posts: 3
Registered: ‎02-04-2012
0

Re: Official 3.1 Update Feedback Thread

Your servers are down again and I can't add my STB which I've just updated.

 

Please fix this... annoying.

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cdgtech
Posts: 1
Registered: ‎02-04-2012
0

Re: Official 3.1 Update Feedback Thread

I was having issues where I could not control my tv with my revue keyboard. I tried deleting the tv and cable source but when I try to add either of them back I get "network unavailable" or "Access Denied" messages. I have tried everything including wifi and ethernet, resetting the modem, router and the revue itself and still nothing!

 

I can't understand how this seems to have been an issue since early December when the first posts about it where made but nothing has been done to resolve it???

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tahoejoe
Posts: 14
Registered: ‎09-04-2011
0

Re: Official 3.1 Update Feedback Thread

Same here.  Tried to add new TV and I get sign in error - network is unavailable.

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tahoejoe
Posts: 14
Registered: ‎09-04-2011
0

Re: Official 3.1 Update Feedback Thread

I've already been disconnected while waiting on hold despite "logitech realizing my time is valuable."  Now on hold again approaching an hour.  Is the revue approaching "abandonware" status?

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boca38
Posts: 2
Registered: ‎02-04-2012
0

Re: Official 3.1 Update Feedback Thread

The logitech stopped working. Reboot and start to configure. Stop at step 7 of 11

   - "The network is unavailable

       An error occurs while processing your request

       Retry, Help, Cancel"

    - Click on Help shown the "wire network connected"   (can see google. apps are downloading)

    - CAN NOT GET OUT OF THI

 

 Follow logitech guru

 

 

    - Unplug the modem

    - Unplug the router

    - Unplug logitech revue

      --- Wait for one minute and plug the modem, router and logitech revue back

    - The "network is unavailable " is there.....

 

     Please help,

 

     Thanks

    

   

 

    

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boca38
Posts: 2
Registered: ‎02-04-2012
0

Re: Official 3.1 Update Feedback Thread

I reboot and follow your guide. However, the "Network is unavailable" happens after that

 

Click on help shown wire network connected (I am using wired network)

I can see the google. app download and install message..

I have been trying a few time and have not been working....

 

Please help,

 

Thanks

 

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kc9afz
Posts: 1
Registered: ‎02-04-2012
0

Re: Official 3.1 Update Feedback Thread

Maybe they are updating to 3.2   (ya right)

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eviltofu
Posts: 13
Registered: ‎02-04-2012

Re: Official 3.1 Update Feedback Thread

It's cause they don't care anymore, so they have this at the absolute bottom of the priority sequence, after all, they are busy trying to support their webcams.

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WinnetkaCA
Posts: 3
Registered: ‎02-06-2012
0

Re: Official 3.1 Update Feedback Thread

Will this update resolve the authentication error ( Step 7 setup) or also called firmware corruption been around for awhile? I'd like to know before I return my logitech revue with google tv.

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TomLloyd
Posts: 6
Registered: ‎12-26-2011
0

Re: Official 3.1 Update Feedback Thread

Do you ever wonder why we're sitting here day after day just boiling over & getting ZERO response?  Logitech is out.  They're not going to help.  HERE'S where our efforts need to be directed.  They're the ONLY ones that can/will fix this.  It's death by 1,000 razor blades if they don't...

 

http://www.facebook.com/#!/googletv

 

GO!!!!!!!!!!!!!!!!!!!!!!