Revue and Accessories

[VD]

The shockwave flash plugin crash has been frustrating! Google TV must find a quick fix. It's so sad that it crashes even while watching YouTube.!

[tarheelinva]

SHOCKWAVE FIX (thank you truindependent!)

1) Launch Google Chrome.

2) Press the "Menu" button on the Revue Keyboard. (This is the button located on the bottom of the revue keyboard and has 4 white lines.).

3) Select "Settings".

4) Select "Advanced Settings".

5) Select "Under the Hood".

6) Select "Adobe Flash Player storage settings..."

7) Under "Settings Manager" select "Website Storage Settings panel".

8) On the "Adobe Flash Player Settings Manager" on the right Select "Delete all sites" then select "Confirm" when prompted.

9) Under "Settings Manager" select "Global Storage Settings panel".

10) On the "Adobe Flash Player Settings Manager" on the right drag the slider to 10MB.( I dragged it to unlimited)

11) Ensure both "Allow third-party Flash content to store data on your computer." & "Store common Flash components to reduce download times." are selected.

12) Press Ctrl+Alt+Del at the same time on the keyboard to reset the Revue.

13) Once the Revue boots test websites that were giving the Flash errors.

THIS ACTUALLY WORKS!    

Logitech - shame on you for not at least supporting the forum and helping fix known issues with confirmed fixes!   There is simply no excuse for not doing the "right thing" - you do so much more harm to your reputation when you take an attitude - expecially after putting the screws to your loyal customers, who paid thei hard earned money and trusted in you - shame, shame and TRIPLE shame.   How do you sleep at night?  Honestly...

[edst1300]

Unfortunately for me it works until I back out of the browser then you have to do all over again. I only use this device now to change channels. Nice to know I spent $300 for a keyboard remote. If I want to watch online content I will have to hook up my PC. I refuse to accept the Shockwave fix as a permanent solution. Like others on this forum there will NEVER be anything purchased from Logitech in my household in the future.

I am glad it is working for you Tarheelinva. Hopefully you will not have to keep repeating the "fix" to have functionality from the revue

[theredneck]

add MLB.tv to the list. it crashes every day after commercials

[verstant]

Trying to watch a video on a friends facebook.  It tells me I need to update adobe flash.  I click the button and the adobe website is invoked but says I already have flash player installed.  I'll try other videos.

[Stagewalker]

We disconnected our Revue because we thought we were having trouble with our ISP and have recently reconnected it. Sirius and Pandora both have issues. Sirius needs a Flash update that appear to be blocked by both Google and Adobe. Pandora takes forever to start up and then leaves long gaps between songs.

[ssweat]

www.battlecam.com says need flash updated then gives message "flash is already included with chrome browser" can't access media. 

[robertamorello]

i have also received the message to get a new version of flash player when trying to open most videos on facebook. this seems to have increased since the update. it does make it hard to keep up with what others are sharing when you can not watch the video they have sent.

[robertamorello]

i have also noticed this happening with netflix since the upgrade. it will sometimes shift to lower bandwith to keep playing. i checked the speed on my reveu and it comes up around 16 to 18mbps. i used to have 12mbps and never had this problem.

[Gmoneypgh412]

the flash doesnt work with on WWW.GOTOMYPC.COM, on my logitech revue. 

Please advise, of how to troubleshoot