Revue and Accessories

[Eferzz]

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towboy123 wrote:

Efferz does manual assigning an IP address solve the issue for the Sony GTVs

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It is moot point now since they have already sent update to fix DHCP problems.  The WiFi issue is a seperate issue that has not been addressed yet.

[eldrix]

Also got wifi issues after upgrade. 

Upgrade went fine after automatic notification it was available. System rebooted and presented with setup wizard. Get to step 4 of 11 (Connect to the Internet) and the following happens. 

First couple of tries with DHCP, connected to the wifi but couldn't obtain an IP address. Def not the network, everything else is fine. Then tried Static, set all the values correctly, it connects, then immediately drops, then loops like that but never stays connected long enough to click Next to move to next step. Only way to stop the loop is to hit back or reboot. 

Having now set it back to DHCP, it's also doing the loop, not just the failing on getting an IP. 

Tried reboots, hard restart from reset etc, all to no avail. Bad software bug. Needs resolving, and not sure how they're gonna role it out now so many people can't connect!

[Peter_Logi]

eldrix

What's your router make/model? Thanks.

peter

p.s. thanks everyone for posting in this thread.

[eldrix]

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Peter_Logi wrote:

What's your router make/model? Thanks.

Apple Airport Extreme, WPA/2. No problems connecting with any other device. Strange that it seems to work for some & not others - must be router related....

[eldrix]

Could it be a 5GHz/ 2.4GHz problem?

[eldrix]

Just one other thing that is broken with your support process...

I purchased the review about a month ago & decided to wait until the update was available before even setting it up. As such, first time I turned it on, it informed me about the update, and I said yes. So I've never used or even got to the registration screen yet. 

When trying to contact support for the Review (chat or even email), it wants the Google account for the box, doesn't recognise me as a Review owner (as it's not registered yet) and therefore doesn't even let me contact support. 

[LoveMyReview]

Wireless Dual Band Netgear N600 model WNDR3700(w/ latest firm) on WPA2-PSK [AES] (on the 2.4GHz channel) not working after 3.1 update. Wireless was working fine prior with Revue - no changes were made. Other computer systems on my wireless network are functioning fine.  I have two Revues, one updated automatically and is working fine (wired) over a wireless bridge connected to same wireless router, the other is truly wireless and is not working on WPA2-PSK [AES] (both DHCP or Static settings are not working).

Two curious notes:

1) I forced the update on this unit by doing a factory reset.

2) I've gotten it to work wirelessly with my Verizon FiveSpot MIFI device. I will report back on the wireless settings on that device which does work with my Revue.

UPDATE: my Verizon FiveSpot MIFI of which my Revue connects to is also WPA2-PSK [AES] but only 11b/g (NOT N) - not sure what this points to as a potential error case.  But no question, the revue connected to my portable wireless device.

So the question is, why does it work on one wireless access point and not the other using the same encryption scheme.

[kimroenigk]

I cannot connect to the internet after this update on  12-12-11.  my revue has all the new look but it has been searching for an IP address for 24 hours.  I unplugged and restarted.  My internet provider says my signal is strong.  Logitech has been impossible to contact.  thanks.  Kim

[Our4Harts]

I tried that too, because we pay extra $$ to have a static IP for our home surveillance system. It didn't work. In fact when I got all of the numbers entered in the appropriate locations on screen, the connect button wouldn't even light up. This is ridiculous having to go through all of this just for an update. We just bought ours a week ago and it has worked great until yesterday when the UPDATE took place. THANKS Logitech. We were really looking forward to being able to use the webcam (bought the package deal) to see and talk with my brother and his family (retired military in Texas) on our 55" in the family room so that the family didn't have to take turns or crowd around my 24" monitor at my desktop.

[Our4Harts]

I feel your pain. Luckily my home office, which is near our main family room is our "ethernet hub" as you have in your laundry room. I've already drilled a hole in the flooring to run an additional CAT5 under the house and back up through more flooring (also custom built but $550,000.00 ) to our 16 camera home surveillance system DVR (hidden location) and also to run a 50 ft. HDMI cable to our flat screen over the fireplace to be able to view the cameras if we wanted to. (It's nice to be able to SEE and HEAR what your kids are doing or anything else that might be going on around your house at a glance without having to actually go to that location). At least the hole is already there, but it still is not right for us to have to go through this trouble for something that was supposed to be a good thing!!! I am going to try the new network name just for grins to see if that'll work though. It;s the only thing that I didn't try last night when all of this took place!