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Logi Browser
Discovered
Posts: 9
Registered: ‎12-08-2011
0

Panasonic SA-HE100

I have it set up on the remote but It does not do anything, I tired it on android/Iphone Harmony app, to turn off change Volume, mute. nothing works??? any help with getting the keyboard to funtion with the Reciever? I have it ran with an optical cable from the Revue to the Reciever, and HDMI from revue to Tv. I selected to have the volume change the reciever but to no avil.

Logi Browser
Discovered
Posts: 9
Registered: ‎12-08-2011
0

Re: Panasonic SA-HE100

bump. this kinda **bleep** I have to get up to turn volume up or down and to turn it off. any Logitech support?
Retired Logitech Employee / Moderator (Inactive)
loganlogitech
Posts: 54
Registered: ‎10-05-2010
0

Re: Panasonic SA-HE100

Hello Discovered,

 

Is your Revue currently paired and able to control the volume/power on your TV or do the volume and power buttons have no affect on any of your devices? Would you be able you PM me with your gmail account you used when setting up your revue?

 

Cheers,

 

- Logan

Cheers,

Logan
Support Specialist
      
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Logi Browser
Discovered
Posts: 9
Registered: ‎12-08-2011
0

Re: Panasonic SA-HE100

Thank you for the response, It paired fine with my tv, its just the AV box that it wont control. PMing you now with the google account. I had the keyboard and phones doing the tv volume but I changed it when I paired the AV box.

Logi Rook
BeastCompany
Posts: 85
Registered: ‎09-04-2011
0

Re: Panasonic SA-HE100

Hello Discovered,

 

 In your Revue, do the following :

 

 1, Press the Menu button(button with the four lines)

 2, Go to Settings>Input Devices>Customize Controller keys

 3, Using the directional keys, go to the volume up and down button

 4, Choose the volume up button and press the ok button on the keyboard to go into that button settings.

 

 Once you are in there, check to see what is the device associated with that key. Check to see if the AV box is controlling the volume. If not then change it and save the changes.

 

 Once you do the above, reboot the revue (ctrl+alt+del) and once the revue reboots, test the volume.

 

 Let us know how it goes.

Take Care

If a reply adequately addresses issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.
Logi Browser
Discovered
Posts: 9
Registered: ‎12-08-2011
0

Re: Panasonic SA-HE100

I already had it set to AV, rebooted and still no control of the AV box.. its kinda weird it works fine with the TV.
Logi Browser
Discovered
Posts: 9
Registered: ‎12-08-2011
0

Re: Panasonic SA-HE100

I said %*!@ it! No help from LOGITECH so ill just do without my couple hundred dollar box.cEven though it is suppose to be compatible.. This is worse than M1cr0s0ft and there support back when xp was popular.

Retired Logitech Employee / Moderator (Inactive)
loganlogitech
Posts: 54
Registered: ‎10-05-2010
0

Re: Panasonic SA-HE100

PM'd

Cheers,

Logan
Support Specialist
      
Product Support Page | Product Download Page | Phone Support | Product Manuals | Warranty Info | Rebate Status/Info
If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.