04-23-2012 04:52 AM
I'm experiencing an issue with my Revue where it will reboot on its own and then the Play store and other apps are missing. The only way to get them back is to do a factory reset, but then it will reoccur again in a couple of days. Any direction how to get this cycle to stop would be most welcome. Thanks!
04-25-2012 10:14 AM - edited 04-26-2012 12:20 PM
When this issue occurs, before you jump to the factory reset can you try and just do a reboot with the Ctrl+Alt+Del keys and let me know if it reboots with the same missing apps?
Product Support Page | Product Download Page | Phone Support | Product Manuals | Warranty Info | Rebate Status/Info
If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.
04-30-2012 06:13 PM - edited 04-30-2012 09:31 PM
I have the same problem of my Revue just randomly rebooting while I'm web surfing. I did notice that quite a few times this happens when I'm moving the mouse pointer fast across the page. (But not always).
It's an inconvenience because usually when this happens - I then have to log into all my web sites again - as when it reboots it disrupts the cookies.
There is obviously a bug in the Google TV 3.1 software. Can you (Logitech) please make sure that Google is made aware of this issue? Thank you.
05-01-2012 01:34 PM
Rebooting with Ctrl+Alt+Del got the apps to reinstall. Why would it work using this method versus a power cycle? I've power cycled it prior to this, but the apps never went and reinstalled.