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JHanover
Posts: 3
Registered: ‎06-18-2008
0
Accepted Solution

The TV & Movies app isn't updating the content

When I open the TV & Movies app the "On TV" tab on the left will show what's on but when I select either "Shows" or "Movies" on the left they both display a message that reads "There were some problems with obtaining the content" with a blue Refresh button. Selecting the refresh button does nothing and everything I've tried hasn't fixed this. It was working a few days ago. Has anyone had a similar problem?

 

Thanks,
Joe 

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JHanover
Posts: 3
Registered: ‎06-18-2008
0

Re: The TV & Movies app isn't updating the content

"On TV" just stopped working. All other apps are working fine. A reboot didn't fix it.

Retired Logitech Employee / Moderator (Inactive)
CatLogitech
Posts: 3,664
Registered: ‎10-05-2010
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Re: The TV & Movies app isn't updating the content

Hello JHanover,

 

Is is just not updating the pictures or says there is nothing to play at this time or showing old stuff?

 

 

--------------------------------------
Cat
Logitech Support Specialist

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JHanover
Posts: 3
Registered: ‎06-18-2008
0

Re: The TV & Movies app isn't updating the content

Everything is working fine now. Maybe it was just an internet glich? Bad wi-fi connection? I'm using wi-fi. I think I'll switch to using an ethernet cable instead for a more reliable connection.