03-10-2012 01:05 PM
I am from Los angeles, CA and have been using logitech revue since 2 months. I had netflix account and watched movies with the help of netflix app.
Recently i canncelled my netflix membership and signed up a new account with netflix. But I cannot connect to netflix on tv. I keep on getting this message to try back later or go to netflix.com/tvhelp
I restarted the whole system...disconnected/connected back to my network. I need help with this. All other stuff is working fine with the revue except the netflix.
Is it something wrong with the revue? please update asap...
03-21-2012 07:59 AM
Do apologize for the delay in response.
Can I get you to try the following :
1, Press the (House button)
2, Go to Google Chrome
3, Press the Menu Button (Button with the four lines)
4, Select Settings and clear the following (Clear Saved Browsing Data, Clear Cache, Clear History, Clear Cookie data)
5, Press the (House button)
6, Press the Menu Button (Button with the four lines)
7, Select System Settings>Application>Manage Application>Google Chrome
8, Select Clear Data and click on Ok
9, Press the Back button
10, Scroll over to Netflix
11, Select Clear Data and click on ok
12, Press (CTRL+ALT+DEL)
Once the Revue Restarts, you should now be able to go back to Netflix and access the Movies and Play them.
Let us know how it goes.
Logitech Support Specialist
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