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rogergalli
Posts: 5
Registered: ‎12-14-2011
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Youtube not working in 3.1

When i try to open any video it looks like its loading but it just never loads.

 

The circle loading icon just keeps spinning and nothing is happening.

 

I've tried anything from the most popular videos to just anything random and none work.

 

I've restarted the Google TV and cleared the cache and data but still not working.

 

What's happening ?

Retired Logitech Employee / Moderator (Inactive)
CatLogitech
Posts: 3,664
Registered: ‎10-05-2010
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Re: Youtube not working in 3.1

Hello rogergalli,

 

Which YouTube are you using?

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Cat
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rogergalli
Posts: 5
Registered: ‎12-14-2011
0

Re: Youtube not working in 3.1

[ Edited ]

I use the native youtube in Revue. Not the Chrome version.

 

The blue circle is spinnig forever. My internet is ok.

 

The search found the videos, but dont play anyone.

Retired Logitech Employee / Moderator (Inactive)
CatLogitech
Posts: 3,664
Registered: ‎10-05-2010

Re: Youtube not working in 3.1

Hello rogergalli,

 

Try going through chrome and just going to www.Youtube.com

 

This seems to work better for people.

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Cat
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rogergalli
Posts: 5
Registered: ‎12-14-2011
0

Re: Youtube not working in 3.1

Hello CatLogitech,

In Chrome, the youtube it works right.

The problem is the youtube app that came installed in the Revue.

Before upgrading to 3.1 it worked fine, but after 3.1, the problem started.

 

Thanks

Retired Logitech Employee / Moderator (Inactive)
CatLogitech
Posts: 3,664
Registered: ‎10-05-2010
0

Re: Youtube not working in 3.1

[ Edited ]

Hello rogergalli,

 

The YouTube icon on the Revue is not actually an App. It is a link to YouTube's GTV OS optimized website. It is called Youtube leanback. This is something that YouTube made for Google TV.

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Cat
Logitech Support Specialist

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