12-16-2011 04:36 PM
After taking all of your prescribed treatments, Cat, my experience was identical to that of stonefeet...
Every title loads only 25% then stops with same msg as quoted above.
My download speed is 18mbs and upload is 3.5mbs.
Netflix refers me to Logitech. The guy remotely viewed more specifics about the problem, somehow and says to tell you that it is giving him 5-6 lines of code. Whatever that means...
12-16-2011 05:47 PM
The sad thing for me is Netflix worked perfect on the old Android version. Works perfect on my Panasonic TV, only problems I have with Netflix is on the 2 updated Revue boxes I have. I hate to say it, but is it possible to revert to the old version of Netflix. We can't run it from a web page for some reason. This can't be that difficult an issue for Logitech to resolve, can it?
12-16-2011 08:04 PM
I get the same error from netflix now since the update occured. The last error is: Network/6/SSL handshake failed/
12-16-2011 09:43 PM - edited 12-16-2011 09:44 PM
so after another factory reset.........
and multiple cannot connect to netflix messages
i just kept retrying and it eventually starting playing, i would have to retry it about 5 times for it to play, which is completely unacceptable but maybe the persistance workaround will help someone out.
that being said hbogo still does not work.
i can fast forward the stream, make it full screen and change the volume but never get any video.
i've stuck it out with this thing for awhile and knew it had potential but this is just a plain mess, it's like none of this stuff even got tested.
12-17-2011 06:34 AM
I booted up my old Xbox360 last night and streamed a movie through it. The new Xbox update was downloaded as I started the machine up. I must say that the whole experience with their new layout was exemplirary!
That being said, I am right there with you on the Honeycomb deal. These problems with Netflix and the Schockwave Flash player seem to me to represent basic and essential functions of the Revue. I would love to know what functions that Logitech believed their customers would be using this product for. What did they test before releasing this update, or did they perform any tests at all? Given the results, the later seems most likely.
I am simply flabergasted... Logitech has egg on their face with this one and I think that it is safe to say that they will never succesfully re-enter the Google TV market again.
12-17-2011 10:21 AM
There's definitely a problem with the Netflix player. Every title displays "We're having trouble playing this title right now. Please try again later or select different title" after a few minutes. Selecting "Resume" will allow the title to play for a few minutes then the same error pops up. This has happened every time we've used Netflix since the update. Our Blu-Ray player, connected to the same TV and Internet connection, has no problem paying the same titiles.
12-17-2011 10:48 AM
If you are looking for official Logitech Customer/Technical Support, please >> CLICK HERE <<.
Your Friendly Dish Network Technician
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12-17-2011 02:42 PM
the persistence workaround seems to work for me, cannot play title, just keep trying it'll play eventually. however when it plays the sound is not synced with the video, i tried on pcm and dolby digital. a little off i could deal with but it's really bad. regular tv is fine.
i've thought about going through the hdmi for audio just to see how that goes. anyone else notice the audio is off sync with the video?
12-17-2011 06:30 PM
My connection is wireless. It worked fine before the update. And, my Blu-Ray player's Netflix app using the same wireless connection works fine. I can't find any way to contact Netflix support other than by calling.
12-18-2011 02:23 PM
I just now got it to work by clearing the data in Google Accounts. Under System Settings, Manage Applications, Google Accounts, Clear Data and Force Stop. I then rebooted (CTRL-ALT-DEL).
When it rebooted it asked me by account info for Netflix and just like that it is working!! Hope this works for someone else too.