Security Cameras General Discussion

[UselessS]

Just FYI...To increase ports, a switch is used...basically operates like a splitter/amplifier for a TV signal...no configuration, and you can even daisy-chain with more switches.  The DIR-632 is a Router that happens to provide 8 ports.  In reality, it is a Router and a 9-port switch ( and a WiFi access point ) combined...just like your old router had a built-in 5 port switch ( 1 port internally connected to router, other 4 for you to use ).  At some point, you'll probably want to remove that old router...no longer needed...an unnecessary layer of the onion.  So the simplified flow would be :

Cable Modem --> D-Link Router --> Your network devices

Now that is off my chest and confusion cleared ( mine at least ), it has nothing to do with your HomePlug issue/questions <g>

[kent777]

I already provided the info. to Useless.( I kinda hesitate to call his/her name though...)

>I'm curious...what D-Link model are you referring to as a bridge ?

http://www.amazon.com/D-Link-DIR-632-Wireless-N-8-​Port-Router/dp/B003XMAD22/ref=sr_1_1?s=electronic...

[kent777]

Ok, Understand that the D-Link is also router as well.  This is something I also wondered once, but dismissed it on my own.

Good information. Thanks.

I would eventually remove my Medialink router since this has nothing to do with my HomePlug issue..

[kent777]

Hi,

Here is a report from my late night project last night…  Looking not so good so far..

-          First, I tried to see if my PC can find the cameras with or without password.  Did not find it.

-          Next, I set the cameras to factory default set inserting a pin to the little hole on the cameras to see if my PC finds

           them.  Did not find it.

-          Anyway, I disconnect all the Medialink Home Plug devices not only from the Bridge, but also from all the Power

           Outlets so there is only Logitech Home Plug devices connected to my network, then, see if my PC find the cameras. 

           Did not find it.

Also, tried..

-          Connect cameras using Logitech Home Plug to the Power Outlets.

-          But, on the bridge, disconnect Logitech Home Plug, but connect the Medialink Home Plug.

-          My PC did not find the cameras..

Other things I saw during these processes..

-          When I open up the Logitech Software installed on my PC, got a message saying that “you seem to have firewall or

           content filter that is interfering with Communications with your Logitech alert security cameras.   You should change

          your firewall or filter to fix this problem”

-          So, I went into the MacAfee personal security software, and made it “OFF” on firewall setting on the cameras (or

          software – do not remember exactly..).

-          Then, this error message disappeared, but even with it, my PC still did not find cameras.  Plus, I also once shut

          down the PC and reboot it to see if this makes Difference. Non..

-          Lastly, if I connect Logitech home plug and Media link home plug together on the bridge, then, I lost the Internet

           connection immediately, but then, if I unplug Logitech Home Plug,

           The internal connection back on line instantly..  (I know it is recommended not to have different 2 Home Plugs on the

           same network, however.)

Bottom line:

It is very strange to me that I was able to see the cameras right away for the 1st time, then, when I set the password for the 1st time, things changed a lot,since  then, I never be able to find the Camera anymore.  Without finding  the cameras, I cannot even move forward to "single" HomePlug solution on my network…

[UselessS]

Oh what a mess, huh...quicksand <g>  From what you stated I'm not clear on whether any of either type of homeplug works now...so does the Medialink stuff work without the Logitech network adapter plugged-in ?

One thing to check here...with just the Logitech network adapter being used, see if any of your cameras are seen on the Web...will let you know if the cameras are getting through the router...even if your Alert Commander doesn't see them ( I'm unclear how the Alert Commander PC is connected through all of this...via ethernet cable to router is obviously best ).

Just wanted to reiterate one thing Cat had stated...when you set or remove a password, it only does it to the HomePlug clients it is communicating with at that time ( so you want all your cameras visible, and all the Medialink clients unplugged when you do that ).

From the Logitech side of it, if the password has been removed and that option unchecked, and the cameras reset via paperclip, that should allow you to see them ( using just the Logitech network adapter at least ).  If you can't see them after that, something else is going on...run detailed diagnostics to see what shows up there.

[kent777]

Hi Useless,

Thanks for hanging in here..

- Yes, the Mediatech Home Plug works fine (except the printer does not work now) if there is no Logitech Home Plug

  connected on the network.

- I think the issue on the printer may not be related to the things over this camera set up itself.  

   I suspect this might be related to the Bridge(rounter) I added.  This printer used to have connection issue depends on

   the rounter  connected..

- I tried to find the cameras through the web.  No, did not see it.

- Ran the diagnosis.  It created a huge zip file and do not understand what is telling, but, there is one summary report and

  it indicated errors that cameras "Not detected" under Remote disk usage, Bandwidth test and Cameras check items.

- Tried to see if my DVD player and my laptop PC can connect  to Logitech Home Plug device. No, it did not connect. 

  I checked the connection on my Laptop  and i saw getting error "limited connection"

- As far as password, I do not have it anymore.  If click on the area where the password to be set, it comes up as blank

  now. 

Again, the cameras were working for the 1st time, but something happened, when I set a password.  I remeber I got "disconnet" messages popped up as soon as I click "Apply" with the password.

I am right now standing at a point whether I exchange with same Logitech cameras system or get refund with 30days policy by Amazon..

Let me know if there is something else I should try..

[UselessS]

On the surface, it sounds like the Logitech HomePlug network adapter isn't working...so check the status lights on it.  At this point, I'd suggest calling Logitech support...what should be working with just the Logitech stuff isn't.

[kent777]

Yeah, I may contact to the tech support, but I am kinda getting tired of this and am not so thrilled to explain again what has happened and what I have done from the scratch...

Think I agree with you that it does look like Logitech Home Plug issue.

When i looked at the diagnisis report, it indicated the camerias recorded time to time as the memory consumption is reported in the cameras..

[UselessS]

If the diags report camera stats, then it must be communicating with it...so that is confusing too.  Really...Logitech support could probably help more in less than an hour than spending many days here <g>

[kent777]

Hi Useless and CAT.

I decided to return this since the HomePlug device does not work with other items I have(PC, DVD, etc).

I do not mean that I would never use this again, and actually I still might buy the same, but for now, I decided to make it the things "cooled" for a little while.

This is a great support site and thanks guys for your supports..!!