Security Cameras General Discussion

[dehooks]

Hi.  I'm new here.  Just installed my 750e system last weekend.  Love it so far, but one problem.  Video is a little choppy.  Any solutions?  Thanks.

[UselessS]

When you say "choppy", are you viewing from the Alert Commander app on the PC, or Web/mobile ?  ...daytime/night ?  indoor or outdoor camera ?  ...did you install/upgrade to the latest Alert Commander ( v3.1.139...late Feb ) ?

If well lit, you should get the full 15fps viewing from Alert Commander on the PC...the fps will drop as the light level drops.  If viewing via web/mobile, then the internet connection affects that...so more layers of the onion that impact it.  The latest s/w version allows full 15fps when zoomed all the way out in well lit scenes ( was 10fps in that condition before ).

FYI...you'll see a lot more information in the Alert forum than this one.

[dehooks]

I upgraded, but still have the problem.  Will check the Alert forum.  Thanks.