10-27-2011 08:21 PM
All of my cameras used to have excellent powerline performance.... now one of my camera's has a powerline performance of 14.... why has this changed and what can I do?....
THe camera doesn't even show any recorded videos because, I assume, that the powerline performance is too poor....please help.
10-28-2011 12:36 PM
Would you be able to let us know what kind of Camera you have to better assess and assist you? Do you have the Logitech Alert or the Wilife Camera's.
Logitech Support Specialist
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11-01-2011 08:27 AM
The 1st things to ask yourself are :
1 - Are the cameras and network adapter plugged into the same place/way as before ?
2 - Have you added some new electrical device somewhere that could be generating HomePlug interference ?
11-01-2011 10:34 AM
They haven't moved...
as for new devices.... I can't think of any new ones.... I had plugged an additional camera in there, but it has been removed since I saw the PL performance was poor.
11-01-2011 01:19 PM
If just that one camera, sounds like it doesn't like that receptacle anymore...so would suspect something else on that breaker line impacting it. You can always try another receptacle via moving/swapping cameras...or via an extension cord to a known good one...just to eliminate a h/w issue.
11-03-2011 09:31 PM
...that's a pain.... this one is over my garage and there aren't many power options.... weird thing is that I can see the video on the commander, but it never downloads any videos...
if it were purely powerline, wouldn't the camera not connect?
11-04-2011 04:49 AM - edited 11-04-2011 09:29 AM
Go check-out the Alert forum...a new Alert Commander and firmware has been released. One of the new features is a remote reset/reboot option. What you describe now sounds like an SD card issue, but try the new s/w & f/w and see what it does for you.
Edit: Since your powerline performance is so low, maybe the copy function can't operate while viewing the video. You could test that theory by minimizing Alert Commander for a while and see if the copies operate...at least slowly <g> One way to somewhat monitor that is to bring up Task Manager and use the Networking tab...if you are not doing anything else on your PC, then you can see the video and/or copy activity there.
11-04-2011 07:01 PM
It upgraded no problem, and ya seems to be a SD problem, as the memory on the camera has an exclamation point on it.... why would this happen and how do I fix it / prevent it?
11-05-2011 06:07 AM
Not sure "why"...has happened to me only once in many months with 5 cameras. All I had to do was reseat the SD card ( camera power off )...simple, but a pain to have to go to the camera physically to do it. Try the new reset and reboot options first...then a power cycle of the camera...then you are left with a physical visit last <g>