Security Cameras General Discussion

[rkkeller]

I am new here and having problems with my Wilife and online viewing and emails. It seems I can never get a full complete day of either and trying to figure out why. My computer at home is running fine and seems to be working but I can't view my videos consistently on the website. Is it always this bad???

[rkkeller]

Anyone have any ideas?  I cannot seem to make it thru an entire day without some kind of alert or remote viewing problem.

Today was another new one:

"Command Center is not allowing video requests at this time. Command Center may need to be restarted if the problem continues."

[rkkeller]

See below.

[rkkeller]

I have figured out the problem but don't have a real solution.

Everything will work fine until I log in to the Logitech website to view the live feed.  Once I view the feed, no matter how long, and exit I can no longer view the feed again until I either reboot the computer or restart the Command Center software.  I can duplicate this time after time, they only good thing is email alerts still continue to work.

Any ideas ?

[rkkeller]

Just duplicated it yet again.  Signed on, watched a live feed for a couple minutes, signed off and now it wont work again.

[rkkeller]

I know all the camera have ip addresses so anyone know a way to watch them without having to use the Logitech online site?

My email is (edit out personal information) if you want to reply private.

[Kiruban]

Are you trying to view your Camera Remotely from the Same Place as the camera's are installed or are you trying to remote view your camera from another location ie : work

 If this keeps happening often, its is hightly possible that you are behind some kind of firewall and that is blocking your camera's.

 Try turning off any anti virus software's that you might have on your Computer

 Try to view your camera in relay mode. Its possible that you are trying to view your Camera in direct mode.

 If you still have the same problem with relay mode, Pm me your e-mail and I will take a look and assist you to resolve this issue as soon as possible.