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Logi Nu
Preska
Posts: 1
Registered: ‎02-08-2012
0
Accepted Solution

Broken delivery label link

Hi, i requested a support for a broken control pod on z-5500 speakers. After rewieving my case support said they need to do a product replacement but i have to send my broken control pod to logitech. UPS sent me email with links to print my shipping return labels, but link does not work. Every time i click on a link it displays following error:

Error: Label Delivery system is currently unavailable. Please try again later.     ( Error Code: 300000 )

same is happening with my get the receipt link. This is a second day since im having the problem so try again option does not  work :smileyhappy:. Anybody having this kind of problem? I have mailed ups with my problem but they dont respond

Retired Logitech Employee / Moderator (Inactive)
AntonC
Posts: 1,482
Registered: ‎07-13-2010
Country: United States

Re: Broken delivery label link

Hi Preska,

 

Sounds like UPS may be experiencing technical issues with their site. Please send me a private message with your case number, and I will ask our support team to check for you.

 

Regards,

AntonC
Community Manager
      
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Logi Nu
welchen
Posts: 1
Registered: ‎09-05-2012
0

Re: Broken delivery label link

What was the fix to this issue, I have had the same error message that you had.