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[Canuck15]

Hello.

I no longer have the email address associated with my 'Canuck 14' account so I created a new Logitech forum account using 'Canuck 15' and another email address.

Can a moderator please delete 'Canuck14' and confirm that this has been done.

Thanks.

Also, where is the option to 'receive email notifications for new messages' or is 'automatically subscribe me to topics I participate in' the same option? 

[MichaelKenward Logi Guru]

Your login to the forum may include your email address, but there is nothing to stop you from login in using that email address even if you no longer have access to it.

Can you login using your old email address as the username?

Good luck trying to find a way to change the email address that Logitech recognises.

I just tried and it denies that my email address, the one they use to write to me, is valid.

Might be something to do with keeping the shopping bit separate from the forum.

MK

[Canuck15]

My inquiries have 'still' not been addressed.

I have 'already' created a new account 'Canuck 15' so I would like a moderator to 'delete' my 'Canuck14' account-Please confirm that this has been done.

Also, where is the option to 'receive email notifications for new messages' or is 'automatically subscribe me to topics I participate in' the same option? 

[AntonC]

HI Canuck15,

To verify your identify, please PM me the email address used for "Canuck14". Once I've received your PM, I will ask our support team to disable this account.

To automatically subscribe to the topics you participate in, please click on "My Settings" on the upper right hand area of the screen and check "Automatically subscribe me to topics I participate in". You can also change your subscription options on this screen.

To subscribe to a thread, click on the "Topic Options" button on the upper left hand corner of the thread, and select "subscribe".

Regards,

[MichaelKenward Logi Guru · Accepted solution]

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Canuck15 wrote:

My inquiries have 'still' not been addressed.

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Not true. I addressed your "inquiries". That the answer wasn't the one you wanted is another matter.

My implicit question, on  the other hand, has received no attention. An answer to that would also have answered your first message.

"Good luck trying to find a way to change the email address that Logitech recognises."

How do members change the email address associated with their "username"?

This is a standard feature with most bulletin-board software.

I "persist" with "this" question "because" it "might" help "someone" else in the same boat who turns up here after searching the forum.

If a user's email address changes, they should not need to create a new one and jump through hoops to get the old one removed.

[Canuck15]

I do not know the answer to your question but thank you for addressing mine.

[Canuck15]

Anton:

What is the difference between the 'Email me when someone replies' option when clicking reply to a message, 'Notify me for my own posts and replies' option under My Settings, Subscription, and 'Automatically subscribe me to topics I participate in?'

Does the first option only apply to 'that' forum whereas the second option applies for 'all forums?' What about the third option?

[AntonC]

Hi Canuck15,

"Email me when someone replies" essentially subscribes you to the particular thread you are replying to. "Automatically subscribe me to topics I participate in" will automatically subscribe you to all threads you participate in. If "Notify me for my own posts and replies" is checked, you will get an email subscription notification even if you reply to your own post / thread.

Hope this helps.

Regards,

[Canuck15]

Anton:

Thanks for clarifying the terminology.

Please confirm when the 'Canuck14' account has been deleted.

[AntonC]

You are welcome Canuck15. The "Canuck14" account has been disabled.

Regards,