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Missing Country
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05-16-2012 05:24 PM
I registered with an incorrect "country" as the country I live in "St. Vincent and the Grenadines" is not on your drop-down list. Can anything be done about this?
David
Solved! Go to Solution.
Re: Missing Country
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05-18-2012 05:01 AM
If this is the wrong place to receive an answer to this query, can someone please tell me the correct place.
Re: Missing Country
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05-18-2012 12:59 PM
Hi dforrest,
Thank you for bringing this to our attention. I've forwarded your request to our CRM team. St. Vincent and the Grenadines will be added to the list ASAP.
Regards,
Community Manager
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Re: Missing Country
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05-19-2012 03:16 AM
Thank you. How will I know when it is added and how will I be able to make the change of my country in my profile as I see no way of doing this?
Re: Missing Country
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05-21-2012 11:24 AM
HI dforrest,
To change your support account's contact information, please click on the "Support Accounts Settings" link under the "Announcements" box on the forums home page.
"St. Vincent and the Grenadines" has been added to the country list. However, it is currently showing up twice due to a technical issue in the CRM system. Once this issue is resolved by our CRM engineers, the duplicate entry will no longer appear.
Regards,
Community Manager
Support Home Page | Downloads | Contact Support | Manuals | Warranty | Check Rebate Status
If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.
All opinions written here are my own and do not necessarily reflect the views and opinions of my employer.
Re: Missing Country
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05-21-2012 05:48 PM - edited 05-21-2012 05:49 PM
AntonC wrote:HI dforrest,
To change your support account's contact information, please click on the "Support Accounts Settings" link under the "Announcements" box on the forums home page.
"St. Vincent and the Grenadines" has been added to the country list. However, it is currently showing up twice due to a technical issue in the CRM system. Once this issue is resolved by our CRM engineers, the duplicate entry will no longer appear.
Regards,
Thank you. From obscurity to duplicity.
David
