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mrix
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mrix
Posts: 15
Registered: ‎09-22-2009
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Very Dissapointed in Logitech Emain Support!!!!

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‎10-07-2010 01:17 AM

Hello all, I basically had issues with my Logitech G35 Headset and Logitech explained through their ticket support system that they would replace my headset.

Thats fair enough I thought but for weeks I have been wasting my time through their ticket system... I basically get the email receipts so I know the tickets have gone through but stil no response, its as though they have now snubbed me off!!

I have shocked to be honest and very dissapointed!

This is likely to stop me purchasing any future products unless this gets resolved.

regards

mrix 

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Retired Logitech Employee / Moderator (Inactive)
AntonC
Posts: 1,482
Registered: ‎07-13-2010
Country: United States

Re: Very Dissapointed in Logitech Emain Support!!!!

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‎10-07-2010 12:13 PM

Hi mrix,

 

I am sorry to hear about the delay with your ticket. I've escalated this ticket and an agent should be responding to you ASAP to arrange for product pickup and RMA.

 

Regards,

AntonC
Community Manager
      
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