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Logi Nu
alto user
Posts: 2
Registered: ‎08-23-2010
0

Very slow e-mail support

Contacted Logitech about my Alto keyboard bundle, got a fast initial reply, sent back the info with the proof of purchase and all the serial numbers etc, but can't get a reply back for 4 days now. The web page was redesigned during the weekend though, was it broken? Should I resubmit my claim again? Please help!

Retired Logitech Employee / Moderator (Inactive)
AntonC
Posts: 1,482
Registered: ‎07-13-2010
Country: United States

Re: Very slow e-mail support

Hi alto user,

 

Welcome to the Logitech community! The support pages were changed over the weekend as part of a software upgrade, but your ticket should still be in the system. Let me contact support and make sure your ticket is followed up soon.

 

Regards,

 

AntonC
Community Manager
      
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Logi Nu
alto user
Posts: 2
Registered: ‎08-23-2010
0

Re: Very slow e-mail support

Please do.

 

Thanks