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Very slow e-mail support
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08-24-2010 09:41 AM
Contacted Logitech about my Alto keyboard bundle, got a fast initial reply, sent back the info with the proof of purchase and all the serial numbers etc, but can't get a reply back for 4 days now. The web page was redesigned during the weekend though, was it broken? Should I resubmit my claim again? Please help!
Re: Very slow e-mail support
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08-24-2010 09:59 AM
Hi alto user,
Welcome to the Logitech community! The support pages were changed over the weekend as part of a software upgrade, but your ticket should still be in the system. Let me contact support and make sure your ticket is followed up soon.
Regards,
Community Manager
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Re: Very slow e-mail support
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08-24-2010 10:58 AM
Please do.
Thanks
