Speaker - General Discussion

[Mike_M]

Hi,

Please call Technical Support and have the speakers replaced.

[Johnnz]

I have used V20 speakers for about a month now with Vista and buttons have stopped working few days ago. They are connected to Toshiba M4 laptop. When I connect them with my Windows XP desktop, everything is working, including buttons. Is something wrong with the drivers in Vista?

It seems fine in Device Manager (USB Human Interface Device does not have any problem).

This problem might also be connected with Set Point application for my MX518 mouse. This application is starting for around 2 minutes and when right clicked on the Setpoint icon in the start menu notification area, it needs around 1 minute for the menu to appear.

There is no problem with any other device on my laptop, except these two Logitech devices and they both work fine on my desktop computer (I think there are problems with drivers).

[Mike_M]

Hi John,
Something is wrong with your laptop. There have been a number of posts regarding Toshiba laptops and these speakers. I would look at Toshiba's implementation of USB.

[burkcs]

Mike_M,

I have just bought a set of the V20's and have the same problem.  I have them connected to an IBM laptop running Windows XP.  I have noted that if I uninstall the driver, remove the speakers, reconnect the speakers they will work for a couple of seconds until the USB Human Interface device driver is loaded.   I have tested this on two different laptops with the same results.

This has to be a problem with the driver.  Does Logitech have a device driver for Windows XP?

[hexman]

hi,
i just recieved my v20 speaker and figured out the same problems as you here, the speakers worked fine for about some minutes and then stopped.

after trying some things out, i have found workaround to get these buggers working on windows, you even have a better sound quality with that.

for mp3 playback i use winamp.
first download asio audio drivers http://www.asio4all.com/ and install them, and start up the config window. your logitech usb speaker is shown there, just use the default settigs.
then download asio output dll for winamp http://www.aqvox.de/download/out_asio(dll).dll and copy these into the winamp plugin directory.
start winamp and press ctrl+p, goto output and select the asio dll, press configure and set the sample rate to 44.1khz.
close the config, load an mp3 and - woop there is sound in nice quality!

hope that helps! speakers are nice.. seems its a problem with the microsoft wdm drivers..

[hexman]

All users with problems with the v20 (get no sound, or sound hangs after some time) should install the microsoft hotfix " KB898108 - You experience frequent disruptions and long delays in the audio stream when you use a USB 2.0 audio device in Windows XP "
please download:
http://hf.xable.net/files/KB898108-v4.exe

the fix is not avaiable in the windows update, so you need to install it yourself.

hope that works!!

rgs,
hexman

[burkcs]

This MS patch did not correct my problem.  I still have no sound coming from these speakers.  If I disconnect the speakers the internal speakers works fine. 

[didconcombre]

Hello , I also have the "no sound" problem with the V20 speakers.
I am using a macbook pro and os 10.4.11.
Did someone find a way to make those speakers work correctly.

I have bought them because they was supposed to be working on macs, and it appears that they are not, even after a lot of bugs reported.

I have selected the device in the pref panel->sound.
I have tried to set up the audio and midi tool, but no results.

They have worked once , the day i received them, then i shot the computer down and the next day when i plugged them in they didn't worked anymore.

Please help.

[spyder99gst]

I bought the V20 speakers two days ago and they were working great until just now. I'm using them with an IBM T43 laptop running Windows XP SP2. Unless a fix is posted soon, I'm returning them for a refund.

[Johnnz]

Hi,

After installing SP1 for Vista, all buttons have started working again.

Strange. This could be solution for someone too.

Regards,

Johnny