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rar5046
Posts: 2
Registered: ‎04-28-2012
0
Accepted Solution

Bluetooth Audio Adapter (980-000540) with MacBook

I can not get OS X to send audio to the adapter from my MacBook. The adapter paired to my MacBook with no problems, and the MacBook will say it is connected to the adapter, but the LED on the adapter either stays solid red or if I hit 'connect' it flashes green continuously and never fully connects to the MacBook. 

 

All audio settings in OS X are correct, everything is set to use Bluetooth audio. When the MacBook does say its connected (even though the adapter LED says its not) when I try to play audio, about 5 seconds later an error  message pops up saying there was a Bluetooth error.

 

I did get it to connect one time, I'm not sure how I did it but it did connect. I disconnected it to see if I figured it out and could get it to connect again and have had no luck.

 

Does anyone know how to solve this issue?

Retired Logitech Employee / Moderator (Inactive)
Cintech
Posts: 3,154
Registered: ‎04-01-2011
0

Re: Bluetooth Audio Adapter (980-000540) with MacBook

Hello rar5046,

 

You may want to check the Bluetooth protocol that is installed on your Mac. The Wireless Speaker Adapter for Bluetooth® makes use of A2DP (Advanced Audio Distribution Profile for Bluetooth) you should be able to update your Bluetooth if needed. When you had it briefly connected, did you have audio?


Red - Not connected
Green rapid - Pairing Mode/Discoverable
Green solid - Connected to BT device

 

Best Regards,

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rar5046
Posts: 2
Registered: ‎04-28-2012
0

Re: Bluetooth Audio Adapter (980-000540) with MacBook

I eventually figured out that in OS X, you need to go to Bluetooth Preferences then in the options for the Logitech adapter click both "Use as Audio Device" and "Update Services" for the MacBook and adapter to connect to each other. After that it works perfectly.

 

Its annoying to have to do this every time I want to connect, seeing as how my BlackBerry Bold 9930 connects to the adapter the second I turn on Bluetooth on the phone, but it appears to be the only way to make the MacBook and Logitech adapter communicate with each other.

Logi Nu
MT76
Posts: 1
Registered: ‎12-30-2012
0

Re: Bluetooth Audio Adapter (980-000540) with MacBook

Hello there, I have also problems connecting with my macbook. It is like you decribed it, it shortly connects and I have audio, then it disconnects. I tried several times and was prompted to restart my computer sometimes as well... any idea what´s wrong?

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Andrei_C
Posts: 1
Registered: ‎02-16-2013
0

Re: Bluetooth Audio Adapter (980-000540) with MacBook

Now I have problems connecting to it too, it worked for about a month.. but now on the mac it saids that it is connected, for a short period of time, than automaticaly disconnects. The logitech adapter led light don't turn green.

 

I've tried restarting the adapter, removed it from the bluetooth list and add it again, than with update services option and nothing seems to work.

 

 

It is still working on my laptop PC but not on the iMac with MacOSX 10.7.5 .