09-10-2011 03:51 AM
I bought 1 year ago the wireless speaker Z515. Until now, everything has gone perfect but one week ago I had some problems connecting the device (no connection between the Bluetooth, as the green light was blinking). After opening, closing and removing and reconnecting the speakers and the USB, the problem was solved.
Today, even doing all this (plugging, unplugging, opening, closing,...) I cannot connect it. There is no sound and the green light is continuously blinking on the speakers (the USB one turns off after Min)
Can anybody help me on this?
Thanks a lot in advance!
09-19-2011 09:10 AM
Try resetting your Z515. There's a small hole in the back of the speakers, under the flip out back, to the left of the USB carrying slot. With your speakers powered on, take a paper clip and press the button in that hole until they turn off. Plug the receiver into a fresh unused USB port, then power up the speakers and connect.
After the reset you will need to delete and re-create your Bluetooth connection in order to connect to the speakers with your Bluetooth device.
10-09-2011 01:39 PM
Please contact the customer support team in your region for more assistance, including a possible warranty replacement.
04-24-2012 12:03 PM
I've just bought these speakers. Similar probems. I run a Mac.
Green light comes on when plugged in, but goes off when not. When cable connected it doesn't detect the device .. when WiFi, then I get the message "the selected device has no output controls". All other speakers have been plug n play.