05-25-2012 04:07 PM
This morning at my desktop with no music playing, I started to hear a crackle every 10 seconds of so through one of my speakers. I checked it's connections, and it was fine. I clicked on a song, and the crackle was constant with music playing. I hit the button to put the system in stand by, and then again. At this point, I no longer had any working speakers. I've done the basics like make sure the computer's volume is up, and the sound card is fine. As mentioned in the other thread, I tried the following:
" With the unit in standby mode, press Input + Settings simultaneously for 6 seconds. This will display the firmware version for a few seconds and will also reset the settings to their original factory values. "
It's version 2.0.4. Resetting things didn't help. I've gone through the different setting and effects via the control panel and every so often it locks up, and then goes into stand by. Once I turn it back on, it sometimes says, "Detecting..." and stays like that.
I absolutely LOVED this sound system and it was the best upgrade I've made for my computer ever. At this point I'm just looking for answers, or what my options are. Thank you.
06-30-2012 02:03 PM
Please check if this can fix the issue:
- Unplug the speaker cord from the power outlet.
- Disassemble all the connections completely.
- While the Control Pod is still unhooked from the subwoofer, press the power button for 5 to 10 seconds. This will release any residual charges from the Control Pod.
- Reassemble the speaker unit. Plug back the speaker to your power outlet.
- While the Control Pod is still under standy mode, reset it one more time (press Input + Settings simultaneously for 5 seconds).
- Test the speakers using the "test" button on the remote first before testing it with an audio source.
Check if the speakers will work this way. If you believe you have a defective system covered by warranty, you will need to contact Logitech Technical Support for further options.
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07-12-2012 06:21 AM
I have the exact same problem.... I did all those thigs you said... but still i do not have any sound....
I have teste the speaker using the test button ..and stiill nothing....