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JuniorTheGod
Posts: 4
Registered: ‎12-09-2012

Logitech LS11 Speakers won't play sound!?

Hello, I was using my logitech speakers the other day and they were working fine. I decided to unplug them to see if my xbox microphone would let me talk on skype, then when I plugegd them back in the sound wouldn't work?

 

This is the message I'm getting from windows 7:Untitled.png

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daleLogi
Posts: 5,786
Registered: ‎01-06-2010

Re: Logitech LS11 Speakers won't play sound!?

Hello JuniorTheGod,

 

To resolve the issue with your Logitech LS11 Speakers not working, try the following steps:

 

-Make sure the speakers are plugged in to the correct slot. Usually, a speaker should plug in to the green audio slot.

-Try plugging the speaker into the headset slot too.

-Make sure the audio jack is plugged all the way in.

-Test your speakers on another audio source. Test it on another computer, MP3 Player, Ipod, etc.

 

daleLogi

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JuniorTheGod
Posts: 4
Registered: ‎12-09-2012

Re: Logitech LS11 Speakers won't play sound!?

I've tried all of them, except for the other computer option as I don't have one. The computer recognises the audio jack but says the speakers are not plugged in, but the green light on the front of the speakers is on?

 Untitled.png

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daleLogi
Posts: 5,786
Registered: ‎01-06-2010

Re: Logitech LS11 Speakers won't play sound!?

Hello JuniorTheGod,

 

Try restarting the Windows Audio Service.

 

-Press Windows key+ R to pull up the run box.

-Type in services.msc in the run box.

-You will see a list of services.

-Look for Windows Audio.

-Restart  Windows Audio.

 

daleLogi

Support Specialist

 

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JuniorTheGod
Posts: 4
Registered: ‎12-09-2012

Re: Logitech LS11 Speakers won't play sound!?

Still not working. It still says it's not plugged in?

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daleLogi
Posts: 5,786
Registered: ‎01-06-2010

Re: Logitech LS11 Speakers won't play sound!?

Hello JuniorTheGod,

 

To rule out an issue with the audio slot, check if you have a separate slot for a headset (usually found at the front of the tower). If you do have a headset slot, plug the speakers to that slot instead.

 

daleLogi

Support Specialist

 

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JuniorTheGod
Posts: 4
Registered: ‎12-09-2012

Re: Logitech LS11 Speakers won't play sound!?

Dale, I tried it with my phone (BlackBerry) and it worked fine?

It must be something wrong with the computer not the speaker? Although my headset works fine in the same slot? So it can't be anything with the slot?

Support Specialist ★★★★
daleLogi
Posts: 5,786
Registered: ‎01-06-2010

Re: Logitech LS11 Speakers won't play sound!?

Hello JuniorTheGod,

 

Right click any device that's listed under the playback tab, then make sure that "show disabled devices" is checked. Check if the speakers are disabled. If they are, just enable them.

 

daleLogi

Support Specialist

 

If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.

      
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All opinions written here are my own and do not necessarily reflect the views and opinions of my employer.

 

 

 

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60dragon
Posts: 1
Registered: ‎07-14-2013

Re: Logitech LS11 Speakers won't play sound!?

well i now have sound  but playing a cd the voices sound in the background any hints

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AuroraZzz
Posts: 1
Registered: ‎01-02-2014

Re: Logitech LS11 Speakers won't play sound!?

Hey Dale, mine aren't working either and I have tried all of the above. What is the playback tab? Also, my coworker has the same speaker but the sound is garbled coming out.