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miccola2012
Posts: 1
Registered: ‎02-16-2012
0

Mini Boombox not charging properly

I recently purchased the boombox and love it, and I did charge it up fully for four hours the first night -

 

next day it played most of the day and I charged it while it was playing, blue light blinking indicating it was charging - few hours later went dead with red light blinking - plugged it in all night still red light blinking - returned to amazon, got the return, same thing happened after I charged it for four hours the night before and played it all day, charging about three hours into my day - help!  

 

I called customer service they said to charge it in the wall, I did and nothing happened - did I get two bad ones in a row???

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dhelpard1
Posts: 654
Registered: ‎03-03-2011
0

Re: Mini Boombox not charging properly

[ Edited ]

Hello miccola2012,

 

The mini boombox can play for up to five hours on a single charge.  The wireless mini boombox does come with a one year warranty.  I would suggest you contact Customer Care for your region for further assistance and a possible warranty replacement.  If you currently reside in North America, please feel free to contact me via private message.

 

I hope this helps you out.

 

Sincerely,

 

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sevanh
Posts: 1
Registered: ‎04-28-2013
0

Re: Mini Boombox not charging properly

Hello dhelpard1,

 

I have the same problem but I'm currently not living in the USA. Can I mail the product to USA to be repaired or do you have a service center in Turkey?

 

Thank you

 

sevanh 

Support Specialist ★★★
Vanessa1031
Posts: 2,679
Registered: ‎07-11-2012

Re: Mini Boombox not charging properly

Hello sevanh,

 

Let me suggest contacting our Phone Support team in Turkey to further assist you on a possible warranty claim.

 

Best Regards,

 


Vanessa


Support Specialist


 


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