02-16-2012 03:40 PM
I recently purchased the boombox and love it, and I did charge it up fully for four hours the first night -
next day it played most of the day and I charged it while it was playing, blue light blinking indicating it was charging - few hours later went dead with red light blinking - plugged it in all night still red light blinking - returned to amazon, got the return, same thing happened after I charged it for four hours the night before and played it all day, charging about three hours into my day - help!
I called customer service they said to charge it in the wall, I did and nothing happened - did I get two bad ones in a row???
04-02-2012 05:01 PM - edited 04-02-2012 05:02 PM
The mini boombox can play for up to five hours on a single charge. The wireless mini boombox does come with a one year warranty. I would suggest you contact Customer Care for your region for further assistance and a possible warranty replacement. If you currently reside in North America, please feel free to contact me via private message.
I hope this helps you out.
04-28-2013 09:20 AM
I have the same problem but I'm currently not living in the USA. Can I mail the product to USA to be repaired or do you have a service center in Turkey?
05-03-2013 10:11 AM
Let me suggest contacting our Phone Support team in Turkey to further assist you on a possible warranty claim.
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