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Logi Nu
Impervius
Posts: 4
Registered: ‎08-22-2009
0

Problem that has arisen with Z-5500 Digital system

Ok, so everything was running perfectly smoothly, but a problem appears to have recently developed in the audio system.

When playing stereo sound, all the speakers work fine, left sides taking left, right speakers taking right, and the subwoofer is active.

 

However, when playing sound designed for 5.1, where sound is going to an individual speaker, the only speakers that work are the left and right speakers. The left rear, right rear, centre, and subwoofers do not make any sound.

 

I had not deliberately changed any settings whatsoever when this problem took effect.

 

Thanks

Logi Browser
Mathewlisett
Posts: 8
Registered: ‎08-24-2009
0

Re: Problem that has arisen with Z-5500 Digital system

you seem to be having same type of issue as mine

 

 http://forums.logitech.com/logitech/board/message?board.id=51_speakers&thread.id=20436

 

 

Retired Logitech Employee / Moderator (Inactive)
Mike_M
Posts: 5,162
Registered: ‎03-29-2007
0

Re: Problem that has arisen with Z-5500 Digital system

Hi,

Does the input say Optical, Coaxial, or 6 channel direct? And is the switch on the back of the control pod set to 6 channel direct?

 

 

Thank you for your post.

Logitech Customer Support for further assistance.
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Regards,
Mike
Logi Browser
Mathewlisett
Posts: 8
Registered: ‎08-24-2009
0

Re: Problem that has arisen with Z-5500 Digital system

if answereing here is not ok, please answer my question :smileywink:

 

but ill start here.

 

6 channel, switch is on the 6ch and is direct  96-24

 

and like before, nothign has changed and the issue started about a week ago and i cant figure what gone wrong. considering the test shows sound in all speakers.

Logi Nu
Impervius
Posts: 4
Registered: ‎08-22-2009
0

Re: Problem that has arisen with Z-5500 Digital system

 hold on matthew, i appreciate that you are having a similar problem but i feel it would be less confusing if you could leave my thread to my problem.

 

The input type is "Direct", and yes, the switch on the back is set to 6 channel.

Logi Browser
Mathewlisett
Posts: 8
Registered: ‎08-24-2009

Re: Problem that has arisen with Z-5500 Digital system

i understand this , can the official please answer my question from my topic so confusion isnt started.
Logi Nu
Impervius
Posts: 4
Registered: ‎08-22-2009
0

Re: Problem that has arisen with Z-5500 Digital system

 this problem has still not been resolved. i gave up on it before but now I really need a fix

Logi Nu
Impervius
Posts: 4
Registered: ‎08-22-2009
0

Re: Problem that has arisen with Z-5500 Digital system

when doing a "test" using the music effect, every speaker makes a noise but the centre one.

 

in the test in control panel, when the effect is set to music, only the front left and right speakers react (yes, it is set to 5.1 on the computer)

when the effect is set to "6 ch direct", then all speakers respond, except the subwoofer responds in place of the centre speaker.

Logi Browser
Mathewlisett
Posts: 8
Registered: ‎08-24-2009
0

Re: Problem that has arisen with Z-5500 Digital system

ok, totally forgot about this topic, and I foudn the answer aswel.

 

check  your conencion to the sound card, make sure itsin the correct port,.  As I had on the previous day cleaned the system  and thought I had placed the cabls correctly into the card.  Found later that I hadn't and it was the reason to why nothign was workign correctly.