Reply
Logi Nu
CaptVideo88
Posts: 4
Registered: ‎06-13-2009
0

Re: Z-10 Interactive Speakers not working

Unfortunately, I have to join the crowd here and report that after a 4 day superstorm power failure, when powering my system back up I have the exact same problem with the Z10s. And before the power failed, I was able to do a normal shut down of my system, which is UPS spike/surge protected. All I can get is a blank orange screen. Unplugging the speakers for an extended time and replugging them back in does not solve the problem. Mine are out of warranty too, and no used ones are available on eBay. Logitech doesn't even make a comparable speaker system in their current product line!:smileymad: Assuming that we get no online solution from Logitech, does anybody know if they have a repair service that speakers can be sent to?

Logi Nu
rawbear
Posts: 2
Registered: ‎07-12-2012

Re: Z-10 Interactive Speakers not working

Problem solved!

Before going to sleep I disconnected the speakers (mains and usb). 

The next morning, 8 hours later,  before connecting  mains and usb again, I "short-circuited" the + and - from the electric plug with a metal object (knife) and then connected mains and usb.

I had little hope, but the on/off switch worked again and everything else too!  Although I don't know which of my two actions actually did the trick..

 

Regards,

 

rawbear

 

 

Logi Nu
RETLOG
Posts: 1
Registered: ‎08-29-2012
0

Re: Z-10 Interactive Speakers not working

 

I HAD THE SAME PROBLEM. I USED A METAL OBJECT AND IT WORKED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!'

 

 

 

AFTER 6 MONTHS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Logi Browser
bgbst
Posts: 6
Registered: ‎12-20-2008
0

Re: Z-10 Interactive Speakers not working

i really cant believe it. after 4 month away i am back home, turn on my pc. everything is working as usual, except my z 10. win7 doesnot recognize them anymore. is this by design logitech? i bought mine back in 2007.....

and as always no support. ...

Logi Browser
bgbst
Posts: 6
Registered: ‎12-20-2008
0

Re: Z-10 Interactive Speakers not working

ok i learned today its probably a capacitor or more of them. logitech made sure you cant open loudspeakers easily, but i will try anyway and replace faulty capacitors. maybe that works. just for the record: i am not going to buy any logitech equipment in the future. too much troubles beyond shiny surface...

Logi Nu
gstobb
Posts: 1
Registered: ‎09-18-2012
0

Re: Z-10 Interactive Speakers not working

Hi Rawbera-

 

What do you mean that you 'short-circuited' the + and - ? Can you go into more detail?  Thanks!

Logi Nu
Razorhead
Posts: 1
Registered: ‎11-12-2012
0

Re: Z-10 Interactive Speakers not working

[ Edited ]

I have the exact same problem. Has anyone found a solution yet, or can anyone confirm Rawbears solution?

Logi Nu
hefner
Posts: 1
Registered: ‎05-21-2007
0

Re: Z-10 Interactive Speakers not working

I am having the same problem. Speakers worked great for a few years and then all of a sudden Windows no longer recognizes them. Huge dissappointment and headache.

Logi Nu
m00se13
Posts: 1
Registered: ‎01-02-2013
0

Re: Z-10 Interactive Speakers not working

[ Edited ]

I can confirm RawBears fix appears to have fixed my speakers for the short term. Although i fear the issue will return.

 

I've used a few Z10s and they are all a little buggy and require restarting regularly anyway. I thought this blank screen issue was the death of them but it looks like there's some life in them after all....

 

(Oh, just to confirm, you don't need to unplug them for 8 hours. Just unplug and then connect the active and neutral pins on the plug briefly with a screw driver or other metal object)