07-12-2012 06:01 PM
Unfortunately, I have to join the crowd here and report that after a 4 day superstorm power failure, when powering my system back up I have the exact same problem with the Z10s. And before the power failed, I was able to do a normal shut down of my system, which is UPS spike/surge protected. All I can get is a blank orange screen. Unplugging the speakers for an extended time and replugging them back in does not solve the problem. Mine are out of warranty too, and no used ones are available on eBay. Logitech doesn't even make a comparable speaker system in their current product line! Assuming that we get no online solution from Logitech, does anybody know if they have a repair service that speakers can be sent to?
07-13-2012 01:32 AM
Before going to sleep I disconnected the speakers (mains and usb).
The next morning, 8 hours later, before connecting mains and usb again, I "short-circuited" the + and - from the electric plug with a metal object (knife) and then connected mains and usb.
I had little hope, but the on/off switch worked again and everything else too! Although I don't know which of my two actions actually did the trick..
08-31-2012 12:51 AM
i really cant believe it. after 4 month away i am back home, turn on my pc. everything is working as usual, except my z 10. win7 doesnot recognize them anymore. is this by design logitech? i bought mine back in 2007.....
and as always no support. ...
09-03-2012 03:59 AM
ok i learned today its probably a capacitor or more of them. logitech made sure you cant open loudspeakers easily, but i will try anyway and replace faulty capacitors. maybe that works. just for the record: i am not going to buy any logitech equipment in the future. too much troubles beyond shiny surface...
11-13-2012 12:20 PM
I am having the same problem. Speakers worked great for a few years and then all of a sudden Windows no longer recognizes them. Huge dissappointment and headache.
01-02-2013 01:46 AM - edited 01-02-2013 01:49 AM
I can confirm RawBears fix appears to have fixed my speakers for the short term. Although i fear the issue will return.
I've used a few Z10s and they are all a little buggy and require restarting regularly anyway. I thought this blank screen issue was the death of them but it looks like there's some life in them after all....
(Oh, just to confirm, you don't need to unplug them for 8 hours. Just unplug and then connect the active and neutral pins on the plug briefly with a screw driver or other metal object)