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onyxpriml
Posts: 1
Registered: ‎03-31-2012
0

Z506 - Sound coming through headphones, but not speakers?

Recently I purchased the z506 series, and when I do have them working and producing sound, the quality is amazing.

 

However, this is only a random chance.  Most of the time, if I have the speakers plugged in, I get no sound out of them.  I've tried rearranging wires, changing configurations, etc.  However, the weirdest part is that when I plug a pair of headphones into the jack on the speaker itself, the sound is invariably perfect through the headphones!

 

Where is the breakdown, here?  How can I get my speakers to produce sound consistantly and not need to resort to headphones?

Retired Logitech Employee / Moderator (Inactive)
dhelpard1
Posts: 654
Registered: ‎03-03-2011
0

Re: Z506 - Sound coming through headphones, but not speakers?

Hello onyxpriml,

 

Based on the description of your problem, it seems as though your Z506 speakers may have a defective amplifier.  The Z506 speakers do come with a two year warranty.  I would suggest you contact Customer Care in your region for further assistance and a possible warranty replacement. 

 

 

I hope this helps you out.

 

Sincerely

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