Reply
Logi Nu
hdyar
Posts: 1
Registered: ‎12-25-2010

Z506 rear speakers not working

[ Edited ]

Woo hoo, christmas gift, right? Setting them up in windows 7 64 bit with my 5.1 surround card. In 'sound' settings, when I setup and configure the speakers, they work fine, chiming when they should. When I play music in WMP11, the rear speakers barely make any noise, and the noise they make is certianly not the sound, just a buzzing that humms along to the music. 

Although, to qualify it, the speakers are silent.

Because the speakers chime on queue, I believe this is a problem with my setup, but for the life of me I can't figure it out.

 

The 5.1 card is built into my Mobo, an EVGA P55 LE

Logi Nu
grill
Posts: 2
Registered: ‎12-27-2010

Re: Z506 rear speakers not working

I have the exact same problem only im running on windows vista

Logi Apprentice
zcinema123
Posts: 210
Registered: ‎05-28-2010

Re: Z506 rear speakers not working

if in the sound control panels all the speakers rings, that means your speakers are fine and your setup is correct.

-

the problem now is that songs are recorded in stereo (2 channel) format. that means Z506 should only play the music in front speakers only. however since Z506 has this "Matrix" feature permanently built-in, it will automatically reverse the matrix of the front channel and send it to the rear channels. with the reversed matrix, the rear sound will sound muffled compared to the front. on the other hand, it can also be caused if the matrix feature of your Z506 is not functioning properly.

-

if you want to test your Z506 properly, try this video and check if all the speakers sounds respective to the video. inform me if the video plays fine on each and every speakers of your Z506.

Logi Nu
grill
Posts: 2
Registered: ‎12-27-2010

Re: Z506 rear speakers not working

Thanks for the reply!

Played the video and every speaker sounded fine and there were no problems.

 

What does this mean?

Logi Apprentice
zcinema123
Posts: 210
Registered: ‎05-28-2010

Re: Z506 rear speakers not working

that's good. it means your computer is setup correctly and your Z506 is not faulty.

-

now, most music files are recorded in stereo formats. if you play them, they will not produce sound on the center and rear at all. but Z506 has this "matrix" mode built-in that will expand the stereo into pseudo-surround sound (upmix) by reversing the matrix of the front and send it to the rear, which means the reversed matrix are gonna sound somewhat weird.

-

if you want the rear speakers to sound exactly like the front (copy mode), you can try download this portable program file. unzip it and follow the instruction here. just drag your mp3 or other songs files into the program to play.

-

in the instruction, after you set it to copy mode, you will and should hear identical sound from all 5 speakers. if you place your speakers properly you should now hear 360* sound from the Z506.

-

if you ask me whether can you enjoy this effect in other programs, well the answer is no. i would love to do the same but as of now i couldn't find any way to do that.

Logi Nu
IT-FIshGuy
Posts: 1
Registered: ‎12-31-2010

Re: Z506 rear speakers not working

[ Edited ]

I have the same issue, however the behavior is rather strange.  Tests from windows and native realtec tests.  When playing music and games the rear speakers just have a sort of buzz sound.  I replaced my old speakers with these and they never had an issue.  If I wanted to listen to just 2 speakers I would have stuck with an older pair.  I had to replace my creative 5.1 because the controller stopped working.  I was expecting these to just work, however not so much.  If this is how 5.1 is done now I'll go back to using something else.  I tried the application for music play back and that seems to work however I'd like for things to work globally and not have to DL a software package for every possible scenario.  Had anyone gotten things to work globally?

I solved my problem at least for now by switching to my old Audigy sound card.  I've not been able to find a way on the realtek to enable surround sound like I can in the creative driver set.  Not sure that the realtek can even accomplish it without help from a 3rd party software. If anyone knows of a way to get this enabled I'm open to suggestions.

Logi Nu
mr-sinister
Posts: 1
Registered: ‎05-31-2012

Re: Z506 rear speakers not working

Hey guys, I had the same problem at first but found a very simple way of using all the speakers in the Z506 without spending a huge amount of money.

 

Use a 3 way splitter and plug in the green, black and orange cables into it and plug the single jack into the headphone port. The one I purcashed using the link below was surprisingly sturdy and has nice thick cabling, worked like a charm! Now all the speakers are giving out equal volume.

 

http://www.amazon.co.uk/gp/product/B000TLX0NY/ref=oh_details_o00_s00_i00

 

Hope this helps

 

Logi Nu
MrHyde2k
Posts: 2
Registered: ‎04-25-2013

Re: Z506 rear speakers not working

Hello I'm having similar issues, but when I try to test my speakers only the right and left front speakers work, nothing else. When I play shows or movies, I hear a lot of the background  and ambient sounds, not any of the main talking.

Its driving me nuts, I've been searching for some answers but I find none, and these speakers I've been told at logitech that the win7 usb drivers are all that is needed so there is no driver support for them. Please if anyone can give me some help it would be greatly appreciated.

 

 

Support Specialist ★★★★
daleLogi
Posts: 5,985
Registered: ‎01-06-2010

Re: Z506 rear speakers not working

Hello MrHyde2k,

 

To resolve the issue with your Surround Sound Speakers Z506, I think the first thing you need to confirm is if the sound card of your computer supports surround sound or just stereo. You need to check with the sound cards' manufacturer to verify this. Connect the audio cables of the Z506 based on whether your sound card supports surround sound or stereo. Follow the instructions on this manual: Z506 Quick Start Guide (Refer to step 4).

 

If your sound card does not support surround sound (stereo only), your speakers will produce virtual surround sound. The satellite speakers would seem to just sound the same.

If your sound card supports surround sound, make sure the audio you play is in surround sound format. If you play audio that's in stereo format, only the front speakers and the subwoofer will work. Make sure the audio sources are set to output in surround sound format. For some movies, you can set the audio to either stereo or surround sound. Check the setting of the application you are using to play the movie and make sure surround sound is selected. To test if all your speakers are working properly (this is for surround sound), try the following:

 

  1. Go to the Control Panel.
  2. Select Hardware and Sound> Sound>Playback.
  3. Right click the entry of the speaker system.
  4. Click Configure Speakers.
  5. Make sure Surround Sound (5.1) is selected under audio channels.
  6. Click Test.

daleLogi

Support Specialist

 

If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.

 

Logitech 

 

Support Home Page | Downloads | Contact Support | Manuals | Warranty | Check Rebate Status 

All opinions written here are my own and do not necessarily reflect the views and opinions of my employer.

 

Logi Nu
MrHyde2k
Posts: 2
Registered: ‎04-25-2013

Re: Z506 rear speakers not working

My Card does support 5.1, made sure of that before I bought them, and the noise of barely hearing the voices in my previous reply, is when I have the audio source 5.1 selected in the movies I am trying to watch.

 

When I test my speakers now only sound coming is from my left and right speakers and I know when I bought them sound would come out of every speaker when I did the test, but still had problems playing 5.1 sound in movies. Its just gotten worse now.