04-08-2012 02:27 PM
Woke up this morning to have the audio i was playing to be dead, checked my computer before anything else but found the power to be off on the speakers.
Attempted to check every socket on the power-board not running my monitor and pc, and the wall socket directly, no effect, Repeated this with no satalites or auido jacks plugged in, just the speaker with the power connectior with no result also.
Very disapointing thus far, I don't know if it could've been a power issue when the other devices were not effected but were on for the same duration and longer.
Is there another way to trouble shoot this before i throw it back at somebody?
04-09-2012 09:59 AM
Since you have already tested your speakers in different power outlets with the same results, it is safe to say that the speakers are defective. Since you have purchased them recently, I would first recommend you contact the place of purchase for an exchange. If you are unable to exchange them from the place of purchase I would suggest contacting Customer Care for your region for a warranty replacement. If you currently reside in North America, please feel free to contact me via private message.
I hope this helps you out.