04-05-2012 12:19 AM
I bought the z623 about a week ago and I notticed from day one a slight hissing noise from the speakers when nothing was playing.
I made sure all the connections were in place. I disconnected the 3.5mm jack from my computer and the noise persisted. I am guessing that means the hissing/white noise is not from my onboard sound controller.
Is this normal for the z623? What I mean is it normal to have some hissing sounds when the speakers are on and not playing any music or is it suppose to be dead silent?
04-05-2012 12:38 AM
It is actually a slight hissing/static sound.
It is really annoying when you are listening to a song and there is a break, you can hear the hiss.
I would appreciate comments from z623 owners.
04-10-2012 01:17 PM
If it's happening disconnected from your computer, it sounds like the speakers are defective. Some quick troubleshooting steps you can take are to try plugging the speakers into a different power outlet (preferrably in another location), also try pluggin directly into the outlet if it's currently in a power bar.
If the problem still persists, please contact customer care in your region for a warranty inquiry.