Speakers

[lionheart123]

Hi,

I bought the z623 about a week ago and I notticed from day one a slight hissing noise from the speakers when nothing was playing. 

I made sure all the connections were in place. I disconnected the 3.5mm jack from my computer and the noise persisted. I am guessing that means the hissing/white noise is not from my onboard sound controller. 

Is this normal for the z623? What I mean is it normal to have some hissing sounds when the speakers are on and not playing any music or is it suppose to be dead silent?

Thanks.

[lionheart123]

It is actually a slight hissing/static sound. 

It is really annoying when you are listening to a song and there is a break, you can hear the hiss. 

I would appreciate comments from z623 owners. 

[lionheart123]

Anything at all?

[CarterW]

Hi lionheart123,

If it's happening disconnected from your computer, it sounds like the speakers are defective. Some quick troubleshooting steps you can take are to try plugging the speakers into a different power outlet (preferrably in another location), also try pluggin directly into the outlet if it's currently in a power bar.

If the problem still persists, please contact customer care in your region for a warranty inquiry.

Regards