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Logi Nu
n0supp0rt
Posts: 1
Registered: ‎05-25-2012
0

Re: x540 replacement

[ Edited ]

lol, check out mine: {Personal content removed for your safety}

 

@Larissa: be warned, they offer NO support for the "Z" series of speakers over here, it's a scheme, i think they've decided it would be a good idea to rob people in the third world countries to cover the hole in their finances, it's not like the usual warranty support that you have in computer parts shops all around the country that works like is supposed to, these monkeys behave like a bunch of lowlife scumbags running a scheme when the subject is about "warranty" over here.

 

@Logitech: you're hearing this from a 2004 client, congrats, also, you have to excuse me but the gloves are off when you realize that you're dealing with just a bunch of petty scheming little thieves.

 

@ about the threats i've made: it's going on, slow and steady, working like a charm, you have only yourselves to blame for that. :smileywink:

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Larissa
Posts: 10
Registered: ‎06-05-2011
0

Re: x540 replacement

[ Edited ]

Hi n0supp0rt, that's bad...
Let's see how the company is going to sort it out.

Logi Browser
Larissa
Posts: 10
Registered: ‎06-05-2011
0

Re: x540 replacement

[ Edited ]

It has been more than 1 year without a solution from Logitech.

The last ticket on the very same regard is: [Removed personal information]

Logi Browser
Larissa
Posts: 10
Registered: ‎06-05-2011
0

Re: x540 replacement

As far anyone can see, I've had a hard and long time dealing with Logitech to get my issue sorted. More than two years has gone and all I got from the company was frustration and some really bad accusations. I know it was a $ 100 product in US, but when bought in many countries, we can pay up to $ 300 on the very same product – It wouldn't hurt to forget it, and never buy something from Logitech again, but this is a matter of a simple principle: If you promise something, you must do it.

 

Fortunately it seems that (at least internationally) the support is starting to take care of the customers politely and prudently, as it should be. According to Laura G., the person who took care of my case these past few weeks, Logitech is improving the customer care and I could see it myself. The issue has been solved in a timely and satisfactory manner; and honestly, I hope everyone to get the good support I've got whenever needed. So, you can reconsider this company that used to provide us with great products and support – It seems that it is back!

 

Thanks Laura, and Logitech!