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Logi Nu
druskies
Posts: 4
Registered: ‎01-15-2010
0

z5500 cant decode dolby and dts?

Hi Guys,

 

I just got a new control pod yesterday and decided to try to use the digital inputs.

Problem is that i have setup my ps3 and my computer to send 5.1 to the speakers and they cant seem to decode the signal.

On the control pod it shows that its either dts or DD but no sound comes out.. i have tried every configuration possible on my ps3 to try to get 5.1 from bluray movies and games but it wont work.

 

Also 5.1 output from my computer wont work

 

With either my computer or ps3 the only sound i can get is stereo

 

Can anyone help me with this issue please?

 

Thanks

Logi Nu
druskies
Posts: 4
Registered: ‎01-15-2010
0

Re: z5500 cant decode dolby and dts?

Forgot to mention that my computer is connected via coax and the ps3 is connected by optical. Also ive made sure the settings on the rear are set to 6ch.

 

 

Thanks in advance

Logi Guru
Patboy
Posts: 2,801
Registered: ‎11-09-2006
0

Re: z5500 cant decode dolby and dts?

Hi, can you try a system reset? With the system in standby, hold the input and settings button on the control pod until the firmware is displayed. Where did you get the new pod?

PC Specs: C2Q Q6600 @2.4Ghz, 3gb DDR2 memory, ATI Radeon HD2600PRO, Windows Vista Home Premium 32-bit, Logitech Z-5500, Logitech Z-5300e, Logitech Z-2300e Logitech EX110, Logitech Quick Cam Chat, Logitech diNovo for keyboard, Logitech VX Revolution, Samsung SyncMaster 203B, LG 206WTQ
Logi Nu
druskies
Posts: 4
Registered: ‎01-15-2010
0

Re: z5500 cant decode dolby and dts?

Yeah ill give that a try and update later tonight.

I got the new pod from the shop where i purchased the speakers from. Told them it was faulty, they tested it and gave me a new one :smileyhappy:

 

Logi Master
Astrallite
Posts: 718
Registered: ‎01-23-2007
0

Re: z5500 cant decode dolby and dts?

Audio should be set to bitstreaming on the PS3.

 

Make sure to check every available sampling rate when configuring audio.

 

On your PC, depending on the DVD software you use (CyberDVD, WinDVD) you may need to manually set output through SPDIF and select multichannel.

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Logi Nu
druskies
Posts: 4
Registered: ‎01-15-2010
0

Re: z5500 cant decode dolby and dts?

Ive reset the control pod and im on firmware 2.1.0

Ive checked all settings in ps3 audio and changed the setting in video to bitstream instead of linear pcm and it still wont work.

The control pod shows that its DD but no sound will come out

Retired Logitech Employee / Moderator (Inactive)
Mike_M
Posts: 5,162
Registered: ‎03-29-2007
0

Re: z5500 cant decode dolby and dts?

Hi,

The Z-5500 decodes only Dolby Digital (5.1) and DTS 5.1

It does not decode HD Audio.

 

Thank you for your post.

Logitech Customer Support for further assistance.
You can also Email Us


Regards,
Mike