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Logi Nu
GermanyNbg
Posts: 2
Registered: ‎10-10-2010

Squeezebox Boom DAC FAIL CANT TALK

Hallo,

 

I bought a SqueezeBox Bomm a view month ago. Now i get the message in the display: DAC FAIL-CANT TALK.

 

What shoult u do?

 

Wold anyone pleas help me, give me advise.

 

Thank's fom Nürnberg, Germany.

Logi Guru II
squeezeit
Posts: 3,269
Registered: ‎09-30-2010

Re: Squeezebox Boom DAC FAIL CANT TALK

I'd suggest a Factory Reset, if that does not fix it try a Xilinx Reset, if that does not work try a return for warranty.  :smileyhappy:

 

BOOM FACTORY RESET:

Disconnect the power,  Press and hold "+" on the remote or front panel, Reconnect the power, Release the "+" button when you see "Factory Reset..." on the screen

 

BOOM XILINX RESET:

Disconnect the power, Press and hold the "1" preset button on the front panel, Reconnect the power, Release the "1" button when you see "Programming Xilinx" on the screen

Logi Nu
GermanyNbg
Posts: 2
Registered: ‎10-10-2010

Re: Squeezebox Boom DAC FAIL CANT TALK

Thanks for your request. I tried this this moment. BOOM FACTORY RESET didn't help. Better BOOM XILINX RESET. Now it works.

Thank you very much for your help!!!!!!!!!!!!!!!!!  :smileyvery-happy:

Logi Nu
serac
Posts: 1
Registered: ‎05-04-2010

Re: Squeezebox Boom DAC FAIL CANT TALK

I tried both of these resets, and neither cleared the DAC FAIL errotr on my unit.  Anything else you can recommend?

 

Thanks

Logi Nu
wurz72
Posts: 1
Registered: ‎02-13-2012

Re: Squeezebox Boom DAC FAIL CANT TALK

I had this issue and repeated attempts at the factory and Xilinx reset didn't work. I was going to give up and sell my Boom for spares, but tried downloading to an earlier firmware (just install an older version of SB Server and connect Boom to it).

 

I then did another factory reset and upgraded back to latest firmware. Can't remember at what point it started working, but the downgrading firmware step did the trick.

Retired Logitech Employee / Moderator (Inactive)
CatLogitech
Posts: 3,664
Registered: ‎10-05-2010

Re: Squeezebox Boom DAC FAIL CANT TALK

[ Edited ]

It was probably the firmware somehow became corrupt, but unlike other Squeezeboxes there is no way to reinstall the update except to load an older version of the server on the computer and update to that version then connect back to mysqueezebox.com to get the latest re-installed.

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Cat
Logitech Support Specialist

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