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Squeezebox only starts in safe mode
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08-25-2011 02:20 PM
Hi there,
I ahve a brand new touch and have downloaded the server but it will onyl start in safe mode. Even if I turn off all the plugins I can it still fails.
There is not even an entry written to the log.
Any thoughts?
Thanks
Ben
Re: Squeezebox only starts in safe mode
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08-30-2011 11:56 AM
Turning off the 3rd Party Plugins should help you resolve this issue.
If it is not doing it, then I would request that you do the following:
1, Re-visit the Web Settings and ensure all the 3rd Party Plugins are unchecked and then Apply the changes
2, Close out of everything.
3, Close out of Squeezebox Server Control Panel and ensure that it is stopped and not running
4, Restart your Computer
5, Reopen the Server Control Panel and start the Server
6, From the Touch, try accessing the Server and playing some Music
If you have any Firewalls or Anti Virus Softwares, try turning them off or ensure the exceptions for your Squeezebox Server is enabled correctly.
Let me know how it goes.
Kiruban
Logitech Support Specialist
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Re: Squeezebox only starts in safe mode
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03-26-2012 03:28 AM
I only just saw I got a reply to this!
Still having same trouble though ![]()
I think this is a Windows7 issue as when I try to start the server I get a windows prompt about allowing the app to make changes and then it fails.
The log shows:
12-03-26 11:24:28.3404] main::init (561) Server Load Plugins...
[12-03-26 11:24:28.3408] Slim::Utils:
luginManager::load (239) Loading plugin: AppGallery
[12-03-26 11:24:28.3639] Slim::Utils:
luginManager::load (329) Adding HTML directory: [C:\PROGRA~1\SQUEEZ~1\server\Slim\Plugin\AppGaller
[12-03-26 11:24:28.3642] Slim::Utils:
luginManager::load (239) Loading plugin: CLI
[12-03-26 11:24:28.3871] Slim::Utils:
luginManager::load (329) Adding HTML directory: [C:\PROGRA~1\SQUEEZ~1\server\Slim\Plugin\CLI\HTML]
[12-03-26 11:24:28.3875] Slim::Utils:
luginManager::load (239) Loading plugin: Favorites
[12-03-26 11:24:28.4196] Slim::Utils:
luginManager::load (329) Adding HTML directory: [C:\PROGRA~1\SQUEEZ~1\server\Slim\Plugin\Favorites
[12-03-26 11:24:28.4200] Slim::Utils:
luginManager::load (239) Loading plugin: InternetRadio
[12-03-26 11:24:28.4311] Slim::Utils:
luginManager::load (239) Loading plugin: MyApps
[12-03-26 11:24:28.4373] Slim::Utils:
luginManager::load (329) Adding HTML directory: [C:\PROGRA~1\SQUEEZ~1\server\Slim\Plugin\MyApps\HT
[12-03-26 11:24:28.4378] Slim::Utils:
luginManager::load (239) Loading plugin: OPMLGeneric
[12-03-26 11:24:28.4437] Slim::Utils:
luginManager::load (239) Loading plugin: RadioTime
[12-03-26 11:24:28.4581] Slim::Utils:
luginManager::load (239) Loading plugin: SongScanner
[12-03-26 11:24:28.4684] Slim::Utils:
luginManager::load (239) Loading plugin: Sounds
[12-03-26 11:24:28.4775] Slim::Utils:
luginManager::load (329) Adding HTML directory: [C:\PROGRA~1\SQUEEZ~1\server\Slim\Plugin\Sounds\HT
[12-03-26 11:24:28.4859] Slim::Utils:
luginDownloader::checkForUpdates (241) generating apps query to find latest plugin state
[12-03-26 11:24:28.4865] Slim::Control::Request::execute (1869) Request in error, returning
[12-03-26 11:24:28.4868] main::init (564) Server Jive init...
[12-03-26 11:24:28.4880] main::init (567) Remote Metadata init...
[12-03-26 11:24:28.5575] main::init (576) Server checkDataSource...
[12-03-26 11:24:28.5610] main::init (586) Library Browser init...
[12-03-26 11:24:28.5629] main::init (590) Server persist playlists...
[12-03-26 11:24:28.5634] main::init (626) Server HTTP enable...
[12-03-26 11:24:29.6328] main::init (634) Server done init...
[12-03-26 11:24:30.0306] Slim:
lugin::InternetRadio:
lugin::cacheIcon (304) Caching remote icon http://www.mysqueezebox.com/static/images/icons/pi
[12-03-26 11:24:30.0333] Slim::Utils:
trings::storeExtraStrings (413) Reading extrastrings.json file
[12-03-26 11:24:30.0351] Slim:
lugin::InternetRadio:
lugin::generate (289) Creating radio plugin: Slim:
lugin::InternetRadio:
lugin:
icks
[12-03-26 11:24:30.0368] Slim:
lugin::InternetRadio:
lugin::cacheIcon (304) Caching remote icon http://www.mysqueezebox.com/static/images/icons/ra
[12-03-26 11:24:30.0400] Slim:
lugin::InternetRadio:
lugin::generate (289) Creating radio plugin: Slim:
lugin::InternetRadio:
lugin::Local
[12-03-26 11:24:30.0417] Slim:
lugin::InternetRadio:
lugin::cacheIcon (304) Caching remote icon http://www.mysqueezebox.com/static/images/icons/ra
[12-03-26 11:24:30.0448] Slim:
lugin::InternetRadio:
lugin::generate (289) Creating radio plugin: Slim:
lugin::InternetRadio:
lugin::Music
[12-03-26 11:24:30.0465] Slim:
lugin::InternetRadio:
lugin::cacheIcon (304) Caching remote icon http://www.mysqueezebox.com/static/images/icons/ra
[12-03-26 11:24:30.0496] Slim:
lugin::InternetRadio:
lugin::generate (289) Creating radio plugin: Slim:
lugin::InternetRadio:
lugin::World
[12-03-26 11:24:30.0513] Slim:
lugin::InternetRadio:
lugin::cacheIcon (304) Caching remote icon http://www.mysqueezebox.com/static/images/icons/ra
[12-03-26 11:24:30.0544] Slim:
lugin::InternetRadio:
lugin::generate (289) Creating radio plugin: Slim:
lugin::InternetRadio:
lugin:
earch
[12-03-26 11:24:30.5798] Slim::Web::JSONRPC::requestMethod (443) request not dispatchable!
[12-03-26 11:24:37.0016] Slim::Utils::Cache::cleanup (256) Cache purge: cache - skipping, purged recently
[12-03-26 11:24:37.4583] Slim::Utils:
luginManager::shutdownPlugins (365) Shutting down plugins...
[12-03-26 11:24:37.4643] Slim::bootstrap::theEND (438) Got to the END
Any ideas?
Thanks
Ben
12-03-26 11:24:28.3404] main::init (561) Server Load Plugins...[12-03-26 11:24:28.3408] Slim::Utils:
luginManager::load (239) Loading plugin: AppGallery[12-03-26 11:24:28.3639] Slim::Utils:
luginManager::load (329) Adding HTML directory: [C:\PROGRA~1\SQUEEZ~1\server\Slim\Plugin\AppGaller
luginManager::load (239) Loading plugin: CLI[12-03-26 11:24:28.3871] Slim::Utils:
luginManager::load (329) Adding HTML directory: [C:\PROGRA~1\SQUEEZ~1\server\Slim\Plugin\CLI\HTML]
luginManager::load (239) Loading plugin: Favorites[12-03-26 11:24:28.4196] Slim::Utils:
luginManager::load (329) Adding HTML directory: [C:\PROGRA~1\SQUEEZ~1\server\Slim\Plugin\Favorites
luginManager::load (239) Loading plugin: InternetRadio[12-03-26 11:24:28.4311] Slim::Utils:
luginManager::load (239) Loading plugin: MyApps[12-03-26 11:24:28.4373] Slim::Utils:
luginManager::load (329) Adding HTML directory: [C:\PROGRA~1\SQUEEZ~1\server\Slim\Plugin\MyApps\HT
luginManager::load (239) Loading plugin: OPMLGeneric[12-03-26 11:24:28.4437] Slim::Utils:
luginManager::load (239) Loading plugin: RadioTime[12-03-26 11:24:28.4581] Slim::Utils:
luginManager::load (239) Loading plugin: SongScanner[12-03-26 11:24:28.4684] Slim::Utils:
luginManager::load (239) Loading plugin: Sounds[12-03-26 11:24:28.4775] Slim::Utils:
luginManager::load (329) Adding HTML directory: [C:\PROGRA~1\SQUEEZ~1\server\Slim\Plugin\Sounds\HT
luginDownloader::checkForUpdates (241) generating apps query to find latest plugin state[12-03-26 11:24:28.4865] Slim::Control::Request::execute (1869) Request in error, returning[12-03-26 11:24:28.4868] main::init (564) Server Jive init...[12-03-26 11:24:28.4880] main::init (567) Remote Metadata init...[12-03-26 11:24:28.5575] main::init (576) Server checkDataSource...[12-03-26 11:24:28.5610] main::init (586) Library Browser init...[12-03-26 11:24:28.5629] main::init (590) Server persist playlists...[12-03-26 11:24:28.5634] main::init (626) Server HTTP enable...[12-03-26 11:24:29.6328] main::init (634) Server done init...[12-03-26 11:24:30.0306] Slim:
lugin::InternetRadio:
lugin::cacheIcon (304) Caching remote icon http://www.mysqueezebox.com/static/images/icons/pi
trings::storeExtraStrings (413) Reading extrastrings.json file[12-03-26 11:24:30.0351] Slim:
lugin::InternetRadio:
lugin::generate (289) Creating radio plugin: Slim:
lugin::InternetRadio:
lugin:
icks[12-03-26 11:24:30.0368] Slim:
lugin::InternetRadio:
lugin::cacheIcon (304) Caching remote icon http://www.mysqueezebox.com/static/images/icons/ra
lugin::InternetRadio:
lugin::generate (289) Creating radio plugin: Slim:
lugin::InternetRadio:
lugin::Local[12-03-26 11:24:30.0417] Slim:
lugin::InternetRadio:
lugin::cacheIcon (304) Caching remote icon http://www.mysqueezebox.com/static/images/icons/ra
lugin::InternetRadio:
lugin::generate (289) Creating radio plugin: Slim:
lugin::InternetRadio:
lugin::Music[12-03-26 11:24:30.0465] Slim:
lugin::InternetRadio:
lugin::cacheIcon (304) Caching remote icon http://www.mysqueezebox.com/static/images/icons/ra
lugin::InternetRadio:
lugin::generate (289) Creating radio plugin: Slim:
lugin::InternetRadio:
lugin::World[12-03-26 11:24:30.0513] Slim:
lugin::InternetRadio:
lugin::cacheIcon (304) Caching remote icon http://www.mysqueezebox.com/static/images/icons/ra
lugin::InternetRadio:
lugin::generate (289) Creating radio plugin: Slim:
lugin::InternetRadio:
lugin:
earch[12-03-26 11:24:30.5798] Slim::Web::JSONRPC::requestMethod (443) request not dispatchable![12-03-26 11:24:37.0016] Slim::Utils::Cache::cleanup (256) Cache purge: cache - skipping, purged recently[12-03-26 11:24:37.4583] Slim::Utils:
luginManager::shutdownPlugins (365) Shutting down plugins...[12-03-26 11:24:37.4643] Slim::bootstrap::theEND (438) Got to the END
Re: Squeezebox only starts in safe mode
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03-26-2012 05:42 AM
when you install LMS, can you right click the install file and "install as administrator" Are you running as a user that has administrator rights?
***I don't work for Logitech...I'm just another user***
Location 1: Vortexbox Appliance 6TB (2.2) > LMS 7.7.2 > Transporter, Touch, Boom, Radio w/Battery (all ethernet)
Location 2: VBA 3TB (2.2) > LMS 7.7.2 > Touch > Benchmark DAC I, Boom, Radio w/Battery (all ethernet except Radio)
Office: Win7(64) > LMS 7.7.2 > SqueezePlay
Spares: VBA 4TB, SB3, Touch (3), Radio (3), CONTROLLER
Controllers: iPhone (iPeng), iPad (iPengHD & SqueezePad), CONTROLLER, or SqueezePlay 7.7 on Win7(64) laptop
Files: Ripping (FLAC) - dbpoweramp, Tagging - mp3tag, Spotify
Re: Squeezebox only starts in safe mode
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03-27-2012 01:30 AM
Thanks,
So do I need to install it as admin rather than just run it as admin? I'm running it as admin already but that makes no difference and also won't work on startup ![]()
Any other thoughts?
Thanks
Re: Squeezebox only starts in safe mode
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03-27-2012 03:59 AM
benwrigley wrote:Thanks,
So do I need to install it as admin rather than just run it as admin? I'm running it as admin already but that makes no difference and also won't work on startup
Any other thoughts?
Thanks
I'd try installing as admin. can't hurt. Also, what antivirus program are you using?
***I don't work for Logitech...I'm just another user***
Location 1: Vortexbox Appliance 6TB (2.2) > LMS 7.7.2 > Transporter, Touch, Boom, Radio w/Battery (all ethernet)
Location 2: VBA 3TB (2.2) > LMS 7.7.2 > Touch > Benchmark DAC I, Boom, Radio w/Battery (all ethernet except Radio)
Office: Win7(64) > LMS 7.7.2 > SqueezePlay
Spares: VBA 4TB, SB3, Touch (3), Radio (3), CONTROLLER
Controllers: iPhone (iPeng), iPad (iPengHD & SqueezePad), CONTROLLER, or SqueezePlay 7.7 on Win7(64) laptop
Files: Ripping (FLAC) - dbpoweramp, Tagging - mp3tag, Spotify
Re: Squeezebox only starts in safe mode
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03-27-2012 04:45 AM
Thanks.
Right, I've reinstalled as admin and disabled all plugins through the web interface.
When I first login and run the LMS Windows gives me a prompt 'are you sure...' Click yes
When I get into the control panel and click 'start server' windows prompts me again 'are you sure...' Click yes and a terminal window flashes up and closes (too fast to see any content) and ...nothing. The server does not start and nothing in the log.
If I select 'Safe Mode' and click 'start server' I get no windows warning and no terminal flashing up but the server starts.
Something ain't right I'm sure...
Thanks again
Re: Squeezebox only starts in safe mode
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03-27-2012 04:47 AM
I'm out of ideas other than possible AntiVirus program blocking something. I've installed many versions on several win7 and XP machines and never seen this issue.
***I don't work for Logitech...I'm just another user***
Location 1: Vortexbox Appliance 6TB (2.2) > LMS 7.7.2 > Transporter, Touch, Boom, Radio w/Battery (all ethernet)
Location 2: VBA 3TB (2.2) > LMS 7.7.2 > Touch > Benchmark DAC I, Boom, Radio w/Battery (all ethernet except Radio)
Office: Win7(64) > LMS 7.7.2 > SqueezePlay
Spares: VBA 4TB, SB3, Touch (3), Radio (3), CONTROLLER
Controllers: iPhone (iPeng), iPad (iPengHD & SqueezePad), CONTROLLER, or SqueezePlay 7.7 on Win7(64) laptop
Files: Ripping (FLAC) - dbpoweramp, Tagging - mp3tag, Spotify
Re: Squeezebox only starts in safe mode
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03-27-2012 04:48 AM
by the way, the quickly flashing "black box" when starting LMS/SbS is normal. I always see this.
***I don't work for Logitech...I'm just another user***
Location 1: Vortexbox Appliance 6TB (2.2) > LMS 7.7.2 > Transporter, Touch, Boom, Radio w/Battery (all ethernet)
Location 2: VBA 3TB (2.2) > LMS 7.7.2 > Touch > Benchmark DAC I, Boom, Radio w/Battery (all ethernet except Radio)
Office: Win7(64) > LMS 7.7.2 > SqueezePlay
Spares: VBA 4TB, SB3, Touch (3), Radio (3), CONTROLLER
Controllers: iPhone (iPeng), iPad (iPengHD & SqueezePad), CONTROLLER, or SqueezePlay 7.7 on Win7(64) laptop
Files: Ripping (FLAC) - dbpoweramp, Tagging - mp3tag, Spotify
Re: Squeezebox only starts in safe mode
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03-27-2012 04:59 AM
Sorry I meant to say that I have no AV running, I just have windows 'security' set to recommended.
