01-12-2012 11:16 AM - edited 01-12-2012 11:20 AM
May I respectfully suggest to the Logitech team reading this forum this it is finally time to provide an iHeartRadio app to us as soon as possible. Sonos already supports it, and Grace Digital is also listed as a partner among many others. This leaves Logitech severely trailing its competition for those of us who look to our music systems to stream live radio.
As many of us are painfully aware, many radio stations pulled their standalone and TuneIn streaming links when they migrated to the iHeartRadio platform, meaning we can no longer access them with our Squeezebox players. This leaves us with Logitech equipment that is getting less and less useful. And it's only going to get worse since iHeartRadio has announced carriage deals with Cumulus (500 stations), Greater Media, Univision, WNYC Public Radio and Christian broadcaster EMF, in addition to the 850 Clear Channel radio stations already using the platform.
I, for one, spent a lot on a Squeezebox system for my home, and Internet radio is a major part of my listening so the lack of support from Logitech on this has been extremely frustrating. But with the API now available there are no more excuses.
Logitech, please let us know what your plans are.
01-12-2012 11:37 AM - edited 01-12-2012 11:41 AM
Sadly Logitech employees cannot comment on future releases or enhancements.
If this is a feature you would like to see it would be best to fill out a product survey at www.logitech.com/ithink that will be routed to the appropriate department.
Also if you know the stations direct streaming URL you should be able to add it to the "Favorites" section of mysqueezebox.com or in your Server and listen to it that way.
Here is a link to a thread on our Third Party forums about adding iHeartradio stations to a Squeezebox: http://forums.slimdevices.com/showthread.php?t=789
01-12-2012 11:49 AM
Wow, that is exactly the kind of pass-the-buck corporate reply I was hoping not to see here.
If you actually read what I wrote, you will note that it says many radio stations pulled their direct (standalone) links when they migrated to the iHeartRadio platform, so of course there is no way to add them to the "Favorites" section.
Any company in the business of making Internet radio receivers should already be well aware of what is going on here, and making this a top priority without having to be asked, so it seems rather condescending to ask me to fill out a survey. I will though, for what it's worth.
In the meantime I would ask you to make sure the head of the development team sees this post, as it contains everything he needs to know.
For now I will not be using the "Accept as Solution" or "Give Kudos" buttons.
01-12-2012 12:11 PM - edited 01-12-2012 12:11 PM
I am sorry you did not like my response, but this is not a support forum. It is a peer to peer community and if you fill out a product survey that is sent to the development teams.
Also for Apps such as iHeartRadio the teams need to speak with that company about it. They cannot just make an App. Everyone of our Apps are made WITH the company whose service we are connecting to so we cannot just make the App.
In the link I provided in the above post from our Third party forums there are some users there that have used iHeartradio urls to stream.
Also you can contact the station and see about getting a different direct URL like many of our CBS users did when CBS started to change over to Radio.com.
01-12-2012 12:39 PM
Other resources to attempt to obtain stream URL's for such stations is Reciva.com and vTuner.com, search for your station, get it to play, try to extract the URL, then cut & paste that URL into your LMS or MySB.com Favorites.
But it can be very hit & miss as some stations:
- stream via iHeartRadio exclusively (no search results)
- may only launch a web based player (won't launch in WMP or WinAmp or iTunes where one can easily extract the URL)
- may be in a format not native to your specific SqueezeBox player (AAC won't play on older players unless using LMS server)
- may be in mms format which is troublesome to all players
Even if the iHeartRadio App is added (and I hope it is) it may not be a cure all to the overall problem.
Example: Even if this is an added App on MySB.com, if the output is AAC then even having this new App won't help with older SqueezeBox players (all players prior to Touch & Radio) because the older players cannot play AAC streams when connected to MySB.com. They will play AAC streams if connected to LMS.
01-12-2012 12:52 PM - edited 01-12-2012 12:57 PM
CatLogitech: I checked the other thread you linked to. It's clear that the direct links posted there are fleeting workarounds at best, and are a poor substitute for an actual app.
I also see that I am not the only one who has been asking for this as the thread is going on two years old and people there have been imploring Logitech to provide an app:
-> "Logitech: When will we see an iHeartRadio plugin? Sonos has had one out for a while now, and in the US market at least clearly has an edge in terms of availability of content
It's a shame the company has been so unresponsive to its customers to date. But hopefully with the release of iHeartRadio's API, and maybe a little more pressure from users, this can now be rectified.
In the meantime I filled out the survey including my E-mail address, and checked the box indicating Logitech may contact me for more information. It will be interesting to see if I hear from anyone. I think I already know the answer to that, though.
squeezeit: You replied while I was composing the above. Thanks for the info. I don't know what format iHeartRadio streams in, maybe someone else can chime in if they know.
01-18-2012 09:42 PM
Hey Logitech; we paid a lot of money for our Squeezeboxes; we expect support from you for an iHeartRadio application so we can regain the 1000 radio stations that we lost. I contacted the engineer at our local Clear Channel cluster today, and he said you have to have an iHeart app or you are screwed as he has no direct links; he was instructed by management to use only the iHeart links or their webpages; no direct internet radio appliance links anymore. SOOOOOOO, Logitech, you have a lot of unhappy customers if you can delivery on aniHeart Radio app that is playable on all Squeezeboxes. I expect to hear back from you by the end of the month, or things could get ugly with consumer groups and your ratings on Amazon - if you even care about customer satisfaction anymore??.
01-20-2012 10:07 AM
This is not just a Logitech decision. This is something that would need to pass through many things such as iHeartRadio itself as well as our current service providers.
We cannot just make an app without going through certain procedures.
Above are some things you can do to make your voice heard about wanting this App.
01-25-2012 08:19 AM
I listen to my local favorite internet radio station -which switched 6 months ago to iheart- everyday on my squeezebox radio. There are workarounds. It took me awhile to get it right, but it does work. Follow the link provided to see how to do it using favorites.