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neddyo
Posts: 4
Registered: ‎04-13-2012
0

issues with MOG on Duet

I have been using my Duet with Rhapsody for a couple years with few problems. I recently started using MOG and it seemed to work well with the Squeezebox as well. Now I am having major problems.

 

Basically, the Duet is not "connecting" to MOG very well. It stopped playing and cycled through all the tunes saying it could not stream them. It lets me log in, can see things like albums and MOG guest playlists, but it cannot see my playlists and won't play anything at all. This is very frustrating.

 

I've tried uninstalling and reinstalling the app, I've tried restarting the server, flipped everything in the settings that seemed to make a difference, tried accessing it from the mysqueezebox.com, the web server, the unit itself, basically I've tried everything I could do and still nothing. very frustrating. is this a problem with my Duet or with MOG? Rhapsody & Pandora still seem to work OK.

 

Any troubleshooting I could try? Any help would be great.

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gdpeck
Posts: 2
Registered: ‎04-13-2012
0

Re: issues with MOG on Duet

I'm having similar issues with a Squeezebox Touch, Classic, and Radio. If I try to access a MOG favorite, I get a "500 Internal Server Error". If I try to play a song (they are still visible through searches), I get an error that states "Problem: Cannot Open File For: song name". This is happening from LMS and from mysqueezebox.com. MOG is functioning correctly on my computer, iPhone, and Roku streamer. MOG was working fine from my Squeezeboxes running LMS for a few months, up until the evening of 04/12/2012.

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neddyo
Posts: 4
Registered: ‎04-13-2012
0

Re: issues with MOG on Duet

Thanks for letting me know I'm not the only one, sounds exactly like what I'm seeing. Wondering if it's on the MOG end? I cross-posted on their forum as well. Hopefully it's fixed one way or the other. Spent a lot of time driving myself crazy trying to fix it last night!

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neddyo
Posts: 4
Registered: ‎04-13-2012
0

Re: issues with MOG on Duet

I got feedback from MOG that this is indeed an issue on their end (sounds like an upgrade/update gone wrong), they are aware of it and they are working on it now. 

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gdpeck
Posts: 2
Registered: ‎04-13-2012
0

Re: issues with MOG on Duet

I got the same message. It's now working for me. I'm located in the Western USA. Hopefully it is working now for everybody, or will be soon.