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taffscott
Posts: 8
Registered: ‎08-29-2011
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squeezebox touch my music problems

I HAVE BEEN USING MY TOUCH FOR MONTHS WITH NO PROBLEMS BUT I NOW CAN'T CONNECT TO MY MUSIC IT COMES UP WITH SOME BIZARE MESSAGE ABOUT CONNECTING A USB DEVICE?

I CAN PLAY SPOTIFY ETC. BUT NO JOY WITH MY MUSIC

I HAVE REINSTALLED THE SOFTWARE - NO JOY

PLEASE HELP

THANKS

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squeezeit
Posts: 2,549
Registered: ‎09-30-2010
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Re: squeezebox touch my music problems

So you have the Touch player and you normally connect it to SBS on your computer, correct?

But now when you select My Music from it's Home menu it is asking you to insert a USB drive?

And you do not have a USB or SD card connected to Touch, correct?

 

If so, I'd try the following..

1.  reboot Touch and SBS server

2.  try My Music again, see if it offers your SBS server

3.  if no go, try using Switch Library, see if it offers your SBS server

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taffscott
Posts: 8
Registered: ‎08-29-2011
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Re: squeezebox touch my music problems

Tried that and the messege comes back with cannot connect, check it's working etc. and try again

bloody thing!

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taffscott
Posts: 8
Registered: ‎08-29-2011
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Re: squeezebox touch my music problems

I can't find my player in the web control menu?

 

Retired Logitech Employee / Moderator (Inactive)
CatLogitech
Posts: 3,664
Registered: ‎10-05-2010
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Re: squeezebox touch my music problems

Try disabling all security software and firewalls. Then stop the server and restart the server.

--------------------------------------
Cat
Logitech Support Specialist

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Logi Guru II
squeezeit
Posts: 2,549
Registered: ‎09-30-2010
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Re: squeezebox touch my music problems

Forget the web control until you get the player connected to the server from the Touch > My Music or Touch > Switch Library

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taffscott
Posts: 8
Registered: ‎08-29-2011
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Re: squeezebox touch my music problems

I don't have the option to choose the first screen is

to enable " my music" try the following

download the squeezebox server software....

 

or insert an SD card

-connect a storage device

 

I swapped my duo for this as I thought it was more stable!

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taffscott
Posts: 8
Registered: ‎08-29-2011
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Re: squeezebox touch my music problems

Tried this and it doesn't work.

not sure if it has anything to do with it but when I go on web control it show the squeezebox server and my touch below. I click on the touch and it says I need to switch. I then look at the players again and it's still showing the squeezebox server.

Although I just tried it now and no player is showing - even thoughy it's all running????
This is all when the security software is disabled

HELP

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taffscott
Posts: 8
Registered: ‎08-29-2011
0

Re: squeezebox touch my music problems

I have worked it out, it's all because my router is set to channel 1 - it's overloaded so i have now changed to another channel and everything works!

Logi Guru
garymc
Posts: 1,514
Registered: ‎06-23-2010
0

Re: squeezebox touch my music problems

yep, that's often an issue. there are several free programs for seeing what WIFI networks are around you and what channel they are using.  e.g., NETSTUMBLER or VISTUMBLER for windows.

_____________________
***I don't work for Logitech...I'm just another user***
Location 1: Vortexbox Appliance 6TB (2.2) > LMS 7.7.2 > Transporter, Touch, Boom, Radio w/Battery (all ethernet)
Location 2: VBA 3TB (2.2) > LMS 7.7.2 > Touch > Benchmark DAC I, Boom, Radio w/Battery (all ethernet except Radio)
Office: Win7(64) > LMS 7.7.2 > SqueezePlay
Spares: VBA 4TB, SB3, Touch (3), Radio (3), CONTROLLER
Controllers: iPhone (iPeng), iPad (iPengHD & SqueezePad), CONTROLLER, or SqueezePlay 7.7 on Win7(64) laptop
Files: Ripping (FLAC) - dbpoweramp, Tagging - mp3tag, Spotify