Reply
Logi Nu
Ermz
Posts: 2
Registered: ‎05-26-2006
0

Force 3d Pro power cuts

Hi,

I recently purchased a Force 3d Pro joystick and I've found it quite good, barring one issue. It seems to intermittently lose power for a split second, with the blue LED turning off and then quickly back on. The Logitech Profiler software pops up with a message saying it cannot detect any joysticks, and gives an option to retry. Hitting retry, the connection is established again, and all is well, until another 15 minutes or so when the issue repeats itself.

I've tried using different USB ports, and also testing to see whether it happens even when idle in Windows (it does). I can only speculate that it's something to do with the adapter. The unit is brand new and had this issue straight out of the box.

Any help would be appreciated.
Logi Guru
EdNorton
Posts: 486
Registered: ‎05-24-2006
0

Re: Force 3d Pro power cuts

[ Edited ]
This is probably not caused by loosing power form the A/C adapter. Even without the A/C adapter connected that joystick should be detected consistently, It won't work right but it should stay connected. The best test in this case would be to try it on another system and see if it does the same thing. If it does you may have a bad joystick. If not it could be a problem with your system. Maybe try updating USB drivers and DirectX.

Message Edited by EdNorton on 05-26-200608:05 AM

Message Edited by EdNorton on 05-26-200608:06 AM

Logi Nu
Ermz
Posts: 2
Registered: ‎05-26-2006
0

Re: Force 3d Pro power cuts

[ Edited ]
Thanks for the advice, Ed. As far as I'm aware, I have the newest version of Direct X drivers. How would I go about updating USB drivers?

EDIT: A new problem has surfaced. The connection cut-out happened again, but this time more severely. Windows came up saying how a USB device had malfunctioned and the joystick LED stayed off. I restarted the computer, reconnected the unit to the USB port and now my handle twist calibration is wrong. It goes straight from 0 to 100%. I tried the Calibration Clearing utility but apparently it can't find any calibration information.

Message Edited by Ermz on 05-26-200605:47 PM



EDIT: I just tested out the joystick on another PC. It doesn't seem to suffer from the disconnection issues that it does on this one. However the joystick did maintain the twist handle issues until I tried out some of the force feedbacks and then as if by magic the twist handle started working normally again.

I'm not really sure what to make of this, but I would like to try out getting new USB drivers on this system. Failing that, a reformat.

Message Edited by Ermz on 05-26-200606:49 PM