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GarethW
Posts: 2
Registered: ‎02-23-2009
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Getting headphones to work with Z-5 Speakers

Hello,

I recently bought some Z-5 speakers, which work brilliantly - great quality sound, very stylish and using USB is great. However, I now find that when the Z-5s are plugged-in, my headphones no longer work. This is going to cause problems with my wife when I want to play Call of Duty as the PC is in the living room :smileysurprised:(

At first I thought it was because when you switch off the Z-5 speakers, it appears to just mute the sound in Windows so there is nothing to broadcast, as opposed to the sound continuing to play but the speakers being powered down. So, I tried listening through headphones with the Z-5 speakers still powered on - but I realised that there is no sound broadcast through the headphone socket at all when the Z-5s are plugged into the USB socket.

If I unplug the Z-5s then the headphone socket works again.

Is this normal? I was hoping to be able to leave my headphones and the Z-5s permanently plugged-in, as unplugging the Z-5s is going to be a pain due to where my PC is positioned. It wouldn't be a problem if the Z-5s had a headphone socket like the Z-10 ones do, but they don't so I can't see any other way of getting this to work (unless buying a 3.5mm -> USB adapter and plugging the headphones into a USB socket would work...?).

I am using Realtek on-board sound at the moment, although I do have a Creative X-Fi card which I could install in this machine if it would make a difference.

I really don't want to have to send back my Z-5s because I really do like them and they sound awesome. Please can you tell me whether the speakers and headphones can be used together, if I'm doing something wrong and what I need to do to get this working without having to unplug the speakers each time I want to use the headphones.

Thanks in advance.
-Gareth
Retired Logitech Employee / Moderator (Inactive)
Mike_M
Posts: 5,162
Registered: ‎03-29-2007

Re: Getting headphones to work with Z-5 Speakers

Hi Gar,

If you want to use the headphone jack you will have to go to Control Panel/Sounds and switch your audio output device to the sound card. Unplugging the Z-5's accomplishes the same thing. You will have to restart your application to put the change of devices into effect.

This is a problem with the way Windows implimented the audio mixer in XP and Vista.

The Beta version of Windows 7 I tested has this issue fixed inso far as you can switch devices on the fly.

Thank you for your post.

Logitech Customer Support for further assistance.
You can also Email Us


Regards,
Mike
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GarethW
Posts: 2
Registered: ‎02-23-2009
0

Re: Getting headphones to work with Z-5 Speakers

Fantastic - thanks very much. This works great.
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papagaai
Posts: 1
Registered: ‎05-20-2010
0

Re: Getting headphones to work with Z-5 Speakers

Just bought the Z-5 speakers and the headphones aren't working (did on my previous speakers). How do I change the settings in the control/panel sounds?