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dalbeck
Posts: 1
Registered: ‎12-13-2008
0

Z-10 Crackling and Constant Static No Audio what so ever

Hello Everyone,

 

I have had the Logitech Z-10's for about 6 months now and haven't had any problems, until about 2 days ago.  I have a Creative SoundBlaster X-Fi Elite Pro sound card, and the Z-10, plus a Plantronics headset plugged in to my computer.  Just recently I started not getting any sound what so ever from my speakers from any appliations, so I reinstalled the drivers to my sound card, and to the speakers.  Now whenever I play music or anything that has sound the speakers put out this really loud static and scratchy noise you can't even understand anything.  The main problem I cannot figure out is that the headset puts out the audio just fine.  Is there something wrong with the speakers, or am I missing something here?  I really hope I am not going to be screwed here and lose out on over $100 speakers after only 5-6 months.

 

System Specs:

 

Processor: Intel Q6600

RAM: 4GB Crucial

Sound Card: X-Fi Elite Pro

Speakers: Logitech Z-10

OS: Windows Vista Ultimate 64 Bit

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guy38492
Posts: 1
Registered: ‎12-29-2008
0

Re: Z-10 Crackling and Constant Static No Audio what so ever

I just had the same thing happen to me. It started when I tried plugging my ipod into the mini-stereo jack at the back. Now it won't stop.
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Norwegian
Posts: 2
Registered: ‎07-24-2009
0

Re: Z-10 Crackling and Constant Static No Audio what so ever

I know this post is quite old now but my answer may help others with the same problem :smileyhappy:

I search the net for any answers but I found no one with a good fix. After fiddeling with my computer, I found the problem and the solution.

 

 

Problem:

Poor sound and static box-like sound picture. Low volume although everything is maxed in the setting.

 

Cause:

When the speakers are installed, Windows use the USB-soundcard that comes with the Z-10 as default. If you adjust the volume to be low while Windows is using the USB-soundcard, the low volume setting will be the max volume on the speakers when you use the AUX-port with a dedicated soundcard like X-Fi or an MP3-player. You can lower the volume but not exceed the predefined volumesetting that you adjusted to in USB-mode. The sound quality disorts when you put every volumesetting on max because you just want to get up the volume.

 

Solution:

Make sure that you adjust the volume to eighter max or high up the scale before switching it to use another sound source

 

 

This is a fault that Logitech actually should fix asap because people return the speakers to the store because of this problem.

 

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nicksholl
Posts: 2
Registered: ‎10-14-2008
0

Re: Z-10 Crackling and Constant Static No Audio what so ever

I have a very similar problem:

 

the Z-10 crackles and hisses almost constantly, almost like radio interference. The same happened to me a few months ago, but after a few days/weeks it eventually went away - then I went on holiday for 10 days and have returned to exactly the same problem. As with other users, plugging in headphones into the side jack causes no hiss whatsoever.

 

Someone suggested possible moisture building up in the circuitry but I really don't have a clue. Any suggestions would be most appreciated. Thank you in advance.

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giorgio
Posts: 1
Registered: ‎03-01-2010
0

Re: Z-10 Crackling and Constant Static No Audio what so ever

[ Edited ]

Had the same problem. Tried out all the things mentioned above. So far without success as the cracking and static noise also occurred without having the devices plugged into the USB port.

 

Now I found the solution:

SWITCH THE Z10 ON WHILE (A) SOUND IS BEING PLAYED. Sound volume will adjust automatically and the static noise will disappear.

 

Just wanted to share that long awaited success  :smileyvery-happy:

 

 

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SlytherinStudnt
Posts: 1
Registered: ‎04-10-2010
0

Re: Z-10 Crackling and Constant Static No Audio what so ever

[ Edited ]

Same problem here. Possible solution that worked for me.

 

1. Hit the speaker with the display. YES. Hit it or shake it with a lot of power. It worked for me for many times. Might turn them on if u r in urgent need to hear them in the very same moment.

 

2. The solution that really helps. The problem with speakers is that they overheat. Especially the speaker with the display.  U can observe the display not responding properly when the speaker is overheating. Let them stay turned off for the night and cool down. :smileywink:  


Hope that helps! It helped me for a little time.