07-01-2009 08:54 AM
I have the same problem. It seems to have to do with putting the PC to sleep because it works fine before it goes to sleep. For me, it is not all the time. My pc will come out of sleep mode just fine and the speakers work, but the time that they don't work, they will not work until i reboot it.
When they don't work, i have the same problem with all my application that use sound, winamp, itunes,vlc, media player... etc.
A restart of the PC fixes it for me, but it is annoying.
I am using WIndows 7 64-bit.
07-12-2009 07:21 PM - edited 07-12-2009 07:24 PM
why were my posts deleted from this thread?
edit: sorry, I noticed they were moved to the Windows 7 section of the forum. Thanks!
07-14-2009 07:42 PM
Sorry for late response.
Thanks KrisM, uninstalling the software after it "malfunctions" completley and then reinstalling it fixes that problem.
However I am still unable to shut down my computer or restart without having to go through this process. I can put the computer to sleep, but I have to exit Zcinema and turn the speakers off first.
07-27-2009 10:46 PM
I am quite dissapoited with the lack of information anyone at logitech is providing regarding this problem. Looking back at all the post this is not a new problem yet the system is still being sold in stores as we speak and no help is out there for people who already own the system. I have tried everything that has been posted and still end up with the same problem, my media players are crashing each time I use the system. I now have a $400 three peice paper weight set and my computers os has never been the same because of it.I have always purshased Logitech products, unfortunately with the last two purchases(Harmony 1000 & Z cinema) I have had countless problems and no aid from Logitech. Over a $1100 spent and nothing works.
After all my banter I just hope someone from the Log team provides an answer that is not a temporary fix or they take back my units and provide me with a working remote maybe the Harmony1100 and a new system not just a reboxed Z cinema cus I'm sick of looking at this junk under my desk.
loyal but very, very dissapointed customer
08-18-2009 11:06 AM
I have the same problem too Let me tell you my story... I have purchased the logitech Z cinema around last november. Everything worked just fine. Last week i had to do a format to my pc (i'm running vista sp1 32x) . After the format and before installing ANY z cinema software , the speakers worked just fine! I even watched an entire movie. Of course the lack of controlling the speakers expect from the volume (i.e. bass tremble etc.) made me install the latest z cinema software. After rebooting I get no sound and every media player crashes when i try to open an mp3 or avi or any other media file. I tried to repeat the process but no luck. I uninstalled the software and after the restart everything works fine. I installed it again and everything crashes..
I cant decide between having sound or having control of nothing... Pls reply with any suggestion, i cant take it anymore..
08-18-2009 11:15 AM
SO far what you have posted tells me that the speakers worked fine until you messed with your OS. All your issues come from the "re-install" of Vista. I have no idea what didn't install properly, but I doubt it has to do with what was working properly beforehand.
08-18-2009 11:34 AM
So you tell me that there is no hope for a new improoved version of the z cinema software.. I really dont know what more to say.. As a matter of fact this moment the speakers work just fine but as i posted earlier without control expect from volume mute and on-off. So to my humble opinion if the problem appears when i install the z cinema software that means that this installation causes it. Have you not any other suggestions for me? What could i do wrong in the installation process? You propose formatting my pc again? Or maybe is it a usb conflict? What should i do?
Looking forward for your reply
08-18-2009 01:33 PM
Here are the facts as you presented them:
Speakers and software worked fine until you formatted your hard drive and re-installed your OS.
After this re-install, the same software that worked fine no longer works.
What changed? Your OS.
What stayed the same? Speakers and software.
Frequently after "re-installing" an OS many many many drivers and patches are not installed. It can be a long process bringing your OS back to what it was before you "re-installed it"
I have no idea what is different about your computer now compared to what it was before, but I can tell you it is not something that new software from Logitech will fix.