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nutshell
Posts: 4
Registered: ‎01-11-2009
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Accepted Solution

Z Cinema Windows 7

[ Edited ]

Hi,

 

I can't adjust the volume on my Z Cinema if the Logitech software's not running. Sometimes I want to use them with notebooks without having to install the whole software package.

 

Some answers on this forums say that they should work like normal USB speakers but neither the volume control in the speaker properties, nor the wheel on the remote work. (neither XP, 7 nor Linux)

 

Thanks for your help.

 

nutshell

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nutshell
Posts: 4
Registered: ‎01-11-2009
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Re: Z Cinema Volume Control

Could someone please at least tell me if it's supposed to behave like this?

 

Treble and bass adjustments work fine, it's just the volume that doesn't.

 

Thanks.

Retired Logitech Employee / Moderator (Inactive)
Mike_M
Posts: 5,162
Registered: ‎03-29-2007
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Re: Z Cinema Volume Control

Hi nut,

What application are you trying to control the volume on? Do you have the speakers connected via USB or Aux?

 

Thank you for your post.

Logitech Customer Support for further assistance.
You can also Email Us


Regards,
Mike
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nutshell
Posts: 4
Registered: ‎01-11-2009
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Re: Z Cinema Volume Control


Mike_M wrote:

Hi nut,

What application are you trying to control the volume on? Do you have the speakers connected via USB or Aux?

 


Hi,

 

the speakers are connected by USB. 

 

I can't use the mixer or anything that uses the mixer to adjust the volume (i.e. that adjusts the volume of the speakers). I can only adjust the volume in apps that adjust the volume of the output stream (like e.g. Youtube, but not some other flash players).

 

By fiddling around I found out that I can unplug the speakers, then use the remote to adjust the volume and then plug them in again and they remember the new settings. But that's no permanent solution.

 

Ciao,

Nutshell

Retired Logitech Employee / Moderator (Inactive)
Mike_M
Posts: 5,162
Registered: ‎03-29-2007
0

Re: Z Cinema Volume Control

Hi nut,

I just connect the Z Cinema to my asus eee mini note with XP and played Pinball with full control from the remote. I have no Logitech software installed. Also no issues with WMP.

There could be some issues with players other than WMP, itunes, or WinAmp.

I will try with my Vista laptop later at home.

It could be a Vista driver issue.

 

Thank you for your post.

Logitech Customer Support for further assistance.
You can also Email Us


Regards,
Mike
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nutshell
Posts: 4
Registered: ‎01-11-2009
0

Re: Z Cinema Volume Control

Hi,

 

Thanks. Here it still doesn't work, and it shouldn't depend on the media player as the remote changes the actual speaker volume while

the volume control of most video players doesn't (that's why you can change the volume in wmp without affecting system sounds).

 

When I turn the volume wheel on my Z Cinema the volume bar appears on the right speaker but it's fixed wherever I set it the last time the speaker wasn't plugged in.

 

...hold that thought.

I just unplugged and replugged the power cord and it works now. It might be related to the order in which those things where switched on. I'm gonna do some more tests.

 


Is there some documentation anywhere that goes beyond the crappy manual that comes with the speakers?  I'd like something that goes beyond a booklet that tells me in 23 languages how to plug in a usb device =)

 

Again, thanks for looking into it. I'm grateful for all insights.

 

Ciao

Stefan

Retired Logitech Employee / Moderator (Inactive)
Mike_M
Posts: 5,162
Registered: ‎03-29-2007
0

Re: Z Cinema Volume Control

Hi nut,

Here is a link to the manual. I'm not sure if this is what you are referring to. It goes beyond how to plug in a USB speaker.

 

Thank you for your post.

Logitech Customer Support for further assistance.
You can also Email Us


Regards,
Mike
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pushitreal
Posts: 2
Registered: ‎12-11-2009
0

Re: Z Cinema Volume Control

I'm having the exact same problem. I have Windows 7 x64 installed. I tried nut's workaround of unplugging the usb and it worked, but as soon as I plug it in again it stops working.

 

Also, if I adjust my windows volume, nothing happens. The speakers stay at the same volume even if I turn the windows volume to zero. The mute still works though on both Windows and the Z Cinema remote.

 

This is a fresh Windows 7 installation with only the windows updates installed, so nothing else can be messing with it. Please fix this and release a patch, because this is very annoying.

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yammes
Posts: 8
Registered: ‎06-08-2009
0

Re: Z Cinema Volume Control

I think Mike has addressed that there will be no further developments with Z Cinema. Too bad for you if you bought a Z Cinema (I have 1 too). They claim it works perfectly with Windows 7, but many here (including myself) have not been successful even with their so called software. I paid a lot of money for these speakers and I have yet to use them for a full year. Now, they do not work on my computer and has been sitting there collecting dust. Thanks for the dust collector logitech!!

Retired Logitech Employee / Moderator (Inactive)
Mike_M
Posts: 5,162
Registered: ‎03-29-2007
0

Re: Z Cinema Volume Control

Hi All,

I just took a Sony Vaio laptop with Windows 7 64 bit, legal retail version, and connected a Z Cinema to it.

Everything works fine.  Volume, bass and treble are all adjustable in WMP and when listening to youtube videos via IE7.

I then installed the Z Cinema software by selecting Vista and 64 bit as my OS options.

Installation went without a hitch.

Same results: Everything works fine, volume bass and treble are all adjustable .

I had no crashes, no missing anything, no flashes, nothing but error free install and operation.

Which confirms for me that your issues are with your computers, your computer's hardware, and the copy of the OS you are using.

My results are the same as the engineers that tested this product before we said it works with Windows 7.

I also can confirm that you cannot hot swap the speakers.

This is the end of this thread.

There will be no updates to the Z Cinema software as none are needed. There are no issues with Windows 7 other than the one I stated, and that includes 64 bit as well.

 

 

Thank you for your post.

Logitech Customer Support for further assistance.
You can also Email Us


Regards,
Mike